Team and People Management

Your organisation is functioning and thriving only because of the people who make it possible to establish a place in the minds of your customers. Is that not why it should be worth the time, effort and money to invest in developing your ideal team and strive to retain them too?

Get started today with our list of team and people management courses.

Recruitment & Selection Techniques: Hiring the Right People

Ensure that you stay competitive, successful and avoid unnecessary people problems by having in place an effective recruitment process.

Developing Talents at all Levels

Learn how to identify, develop and give due recognition to capable employees who have the potential to learn, grow and achieve much more.

Setting KPIs & Goals for Effective Job Performance

Setting SMART and realistic goals and KPIs helps to point your employees and organisation in the ideal direction. Learn what works, and what doesn’t.

Conducting Performance Discussion Successfully

Daunting as they may seem, performance appraisals are the best times for you and your staff to understand each other better. Learn to work them confidently.

Handling Employee Grievances and Discipline

Touchy subjects such as employee grievances and discipline tend to raise tension in the workplace. Learn how to handle these delicate matters well.

Coaching for Performance – Develop Your People

Develop the necessary skills to effectively coach your employees, and ensure that your team performs at its optimum level.

Working with Different Personalities

The workplace is filled with colourful personalities. While you can’t change behaviours, you can learn how to handle them effectively.

Engaging in Performance Discussions Positively (for Appraisee)

Performance discussions need not be negatively charged. In fact, these are perfect opportunities for you to benefit from these discussions and seek self-improvement for the long-run, and we’re here to show you how

Conflict Resolution with a Win-Win Outcome

Nobody likes to deal with conflict but it can come with some benefits that will pull your team closer together, as long as it’s managed well.

4 Tips To Conduct A Better Performance Appraisal For Your Staff

7 February 2018

Performance appraisal may cause distress for both managers and employees. It is pleasing to conduct a positive performance review but the opposite scenario is a

5 Steps to Bounce Back from a Bad Performance Review

24 January 2018

A bad performance review can leave one with disappointment, gloominess or frustration. Everyone likes praises and wants to receive compliments for their effort and hard

Workplace Learning – From Effective Training To Improved Performance

29 December 2017

In today’s competitive market, what differentiates one organisation from another, is usually its employees and the competencies that they bring along. To gain competitive advantage,