Coaching for Performance – Develop Your People

Course code: CRS-N-0044287

Develop the necessary skills to effectively coach your employees, and ensure that your team performs at its optimum level.
  • Grants: SDF / SFC
  • 9am - 5pm
  • Royal Plaza on Scotts or similar

Date: 17 Apr 2020

Status: –

Available Dates
  • 17 April 2020 (EB: 26/3/2020)
  • 15 July 2020 (EB: 24/6/2020)
  • 9 October 2020 (EB: 17/9/2020)
Course Fees
  • Early Bird (EB) S$385.20

    Early bird date in brackets

  • Normal S$438.70
  • Members S$342.40

    Fees are inclusive of 7% GST

Coaching is gaining importance in the corporate world. Good coaching will ultimately contribute to the organisation’s effectiveness as well as retain your most talented assets – your people.

This course presents the GROW ME model of coaching and enables you to develop the necessary coaching skills to effectively improve performance.

After the workshop, you will be able to:

  • coach with greater confidence and purpose
  • develop a coaching conversation using the GROW ME model


  • What is Coaching?
    – Coaching beliefs
    – Types of coaching
    – Attributes of a good coach and coachee
  • Developing a Coaching Conversation using GROW ME model
    – The process of GROW ME
    – The result of GROW ME: GLOW
  • Key Skills of a Coach
    – Communication styles
    – Discovery questioning
    – Reading people
    – The power of focus
Who should attend?

Team leaders or supervisors aspiring to increase his or her organisation’s effectiveness and retain talented individuals.


This is a highly interactive workshop with mini-lectures, small group discussions, presentations, workplace activities and video-clips. Participants are expected to contribute actively to achieve maximum learning impact.


Ms Susan Lim has 20 years of teaching and training experience in Singapore, Malaysia, Thailand and Myanmar, and aspires to make a difference in the lives of both the youths and adults. She believes in living above the line to create personal power and is future-oriented. She inspires connections between personal and professional goals, and committed to empower people to exceed their personal best.

Susan’s academic credential includes a Master of Education from the University of Melbourne, a Post-Graduate Diploma in Education from the National Institute of Education (NIE) and Bachelor of Science from the National University of Singapore. She is also a DISC Certified Human Behaviour Consultant in Human Behaviour Science, an ACTA Certified Trainer and Assessor, and Workplace Big Five Profile Certified Consultant.

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