Competency-Based Interview & Selection
Ensure that you stay competitive, successful and current with competency-based interview and selection processes.
(Synchronous E-Learning + Asynchronous E-Learning)
Performance appraisal is an unavoidable supervisory activity as employees look forward to understand how their superior views their performance. Linking performance appraisal to rewards makes the session even more sensitive to handle.
Just how can the appraiser handle such a delicate situation with control and confidence? How can the appraiser deal with different employee styles? How can the appraiser give feedback based on well documented facts? What are the characteristics of a good interview that appraisers can emulate?
This course is designed to equip leaders and managers with a holistic perspective to managing staff performance, practical insights to manage staff performance confidently, as well as useful tools to help determine performance expectations and work targets, monitor staff progress in performance, provide conducive timely feedback, assess performance objectively and consistently, as well as facilitate effective coaching, check-in conversations, and appraisal discussions.
* This course is one of the modules for EON Leadership 4.0 Series. It is also aligned to the competency modules requirement leading to a full Leadership & People Management (LPM) WSQ qualification. Please click here for more information.
At the end of the programme, participants will be able to:
1. Key to Successful Performance Management
2. Understanding KPIs & Goal Setting
3. Coaching & Timely Intervention
4. Reviewing Assessment Criteria
How to rate staff performance as objectively and consistently as possible
5. Preparing for Appraisal Interview
6. Process & Techniques to Manage Different Employees
7. Establishing and Reviewing Learning & Development Plans
Course Dates |
23 & 24 February 2023 |
25 & 26 May 2023 |
20 & 21 July 2023 |
27 & 28 September 2023 |
30 November & 1 December 2023 |
For courses in 2023
Individual/Non-SME, PR/SC aged 21-39 years | MCES, SC aged 40 and above | SME-sponsored (ETSS) | ||||
Up to 50% baseline subsidy | Up to 70% subsidy | |||||
Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | |
Original Fee | 720.00 | 777.60 | 720.00 | 777.60 | 720.00 | 777.60 |
After subsidy | 360.00 | 417.60 | 216.00 | 273.60 | 216.00 | 273.60 |
90% SFEC disbursement amount (if eligible) | ||||||
90% payout | 324.00 | – | 194.40 | – | 194.40 | – |
Actual cost | 36.00 | 93.60 | 21.60 | 79.20 | 21.60 | 79.20 |
* 8% GST is based on full course fee of $720.00. |
Grants
Organisation-sponsored training: Funding information
Self-sponsored training: Funding information
Mr Jansen Chua has over 30 years of experience in leading teams and business units in the public and private sectors, and his areas of focus are in leadership, talent management and people management.
His vast experiences include designing and implementing the senior leadership coaching programme of Kydon Group, facilitating the basic coaching and facilitation programme for SAF Centre of Leadership Development, and designing, developing and delivering the Three-year Employee Development programme for JJ-Lapp Cable.
Certified in Emergenetics, TetraMap and DISC, he guides his participants in increasing self-awareness, building on strengths and improving interaction with others. As a Certified Talent Analyst, he provides client advisory services in talent management. Being a Certified Career Development and Transition coach, he facilitates career development workshops and coaching services.
Course Code
TGS-2019504984
Support period:
03 Feb 2020 - 02 Feb 2024
Duration
9.00am to 6.00pm
2 days (18 hours)
- 14 hours facilitated workshop
- 2 hours e-learning
- 2 hours assessment
Venue
Marina Square or similar
Funding
WSS/MCES/Absentee Payroll
Who should attend?
Methodology
The training programme will be delivered through a combination of e-learning, interactive short lectures, class exercises and discussions, case-studies, and guided reflection to achieve the desired learning outcome.
Mode of Assessment
Certification Obtained
Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be awarded a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).
EON Leadership 4.0 Series is a solutions-based programme designed to equip aspiring and existing leaders and managers in three important leadership pillars (leading with head, heart and hands) in order to excel in the era of Industry 4.0.
EON Leadership 4.0 Series consists of 3 modules as follows:
The Leadership & People Management (LPM) Workforce Skills Qualifications (WSQ) provides a leadership development roadmap for enterprise leaders.
It enables leaders and managers to keep up-to-date with the latest people management trends and practices and allows them to gain formal recognition of their competencies through competency based training within a nationally recognised framework.
LPM WSQ offers 4 qualifications to help individual develop leadership competencies at different levels of leadership:
To achieve a full qualification, you need to complete 8 competency modules comprising 6 core and 2 elective units
Click here for a listing of LPM WSQ qualifications, as well as the core and elective units for each qualification.
This course one of the elective units [any Technical Skills and Competencies (TSCs) referencing any Skills Framework] for the qualification “WSQ Professional Diploma in Leadership & People Management”.
Currently, EON offers the following courses that will lead to the qualification “WSQ Professional Diploma in Leadership & People Management”:
Core | |
WSQ Units | Aligned EON Courses |
Vision Leadership (Level 4) | M1 Department Strategy Development and Driving Team Results |
People Development (Level 4) | M2 Capability Development and Coaching For Managers |
Elective | |
TSC: Staff Performance Management (Level 4) | M3 Conducting Performance Appraisal Discussion Successfully |
EON will be introducing more courses in due time relating to the rest of the 4 core and 1 elective units leading to the qualification “WSQ Professional Diploma in Leadership & People Management”.
Generally, participants who are certified ‘Competent’ at the end of a WSQ LPM course will receive a Statement of Attainment (SOA).
The MySkillsFuture Portal managed by the SkillsFuture Singapore (SSG) will be updated of your SOA records, regardless of where you attended the LPM WSQ course.
Once you have met the requirements for a full LPM WSQ qualification, the SkillsConnect Portal will automatically generate an e-certificate of the LPM WSQ qualification for you to download via the portal.
Ensure that you stay competitive, successful and current with competency-based interview and selection processes.
Gain the knowledge, techniques and skills to deal with different employees during appraisals, give constructive feedback and handle delicate situations.
Learn to balance your people and task skills through methods of conflict management, effective delegation, idea generation and effective communication.
EON Consulting & Training Pte. Ltd. was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.
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