(WSQ) Leading Your Team Strategically: KPIs & Goals Setting
Develop business strategies and operational plans, which are aligned to organisational plans and facilitate a learning environment for enhanced team performance.
Performance-Driven Team Alignment Through LEGO® Serious Play® (LSP) is an immersive one-day workshop that uses the hands-on LEGO Serious Play methodology to help teams uncover insights, align on goals, and improve performance. Through guided model-building and storytelling, participants explore individual perspectives, co-create a shared vision of success, and identify practical actions to strengthen collaboration and execution. The result is a clear, tangible roadmap that enhances communication, alignment, and team effectiveness.
At the end of the programme, participants will be able to:
Module 1: Foundations of LEGO® Serious Play®
Module 2: Individual Performance Insights
Module 3: Building a Shared Team Vision
Module 4: Stress-Testing Team Alignment
Module 5: Action Planning & Alignment Roadmap
| Course Dates | Early Bird Dates |
| 22 May 2026 | 01/05/2026 |
| 28 August 2026 | 07/08/2026 |
| Type | Fee (S$) excl. of GST | Fee (S$) incl. of 9% GST |
|---|---|---|
| Early bird | 420.00 | 457.80 |
| Normal | 450.00 | 490.50 |
| Members (Join/renew here) | 390.00 | 425.10 |
Ms Josey Koh is an ACTA certified, bilingual Trainer, an Enneagram Practitioner, and a Life Coach who has delivered more than 1,000 hours of workshops, trainings and talks to adults from all walks of life. She has conducted trainings via online and face-to-face and has received many positive feedback.
Her passion is to support more people who want to have clarity in their life. Her participants have enjoyed all her trainings as they are fun, interactive, lively and engaging in nature. This keeps her going and driven to reach out to more learners.
Her expertise on soft skills training includes communication skills, presentation skills, customer service, facilitation skills, interview skills, resume writing, effective time management, public speaking, etc. From her corporate days, she had gained vast years of experience in customer service, front desk, administrative support, etc. Josey has always shared with her learners on her days as an administrator on how she coped and managed when her plate was full while supporting the managers, engineers and directors.
Some of her clients include the National Healthcare Group (NHGP), Nagase Singapore (Pte) Ltd, IBM Singapore Pte Ltd, Central Provident Fund Board, ISO-Team Corporation Pte Ltd, Ministry of Education, Singapore Land Authority and more.
The testimonials Josey has received have always been very positive. She has made her workshops so lively that the participants have enjoyed her facilitation very much, as she always shares many true life story with the participants.
Venue
Royal Plaza on Scotts Singapore or Similar
Duration
9.00am to 5.00pm
1 days (7 hours)
Learner must achieve at least 75% course attendance
Funding
N.A.
Who should attend
– Experienced executives, officers, assistants, secretaries, and receptionists working in office administration, support, services, and operations.
Minimum Entry Requirements
– No prior experience or knowledge required
– Be able to speak, listen, read and write English at a proficiency level
Methodology
The training programme will be delivered through a combination of interactive lectures, group discussions, case studies, and presentations to achieve the desired learning outcome.
Certificate Obtained
Certificate of Attendance will be issued upon at least 75% attendance.
Develop business strategies and operational plans, which are aligned to organisational plans and facilitate a learning environment for enhanced team performance.
A one-day immersive workshop using LEGO® Serious Play to enhance team cohesion. Identify blockers, build shared goals, and strengthen collaboration amongst your members.
Develop the necessary skills to effectively coach your employees, and ensure that your team performs at its optimum level.