(WSQ) Office Management Skills for Admin Professionals
Expectations rise as you progress in your role as an admin professional. Learn to manage office dynamics effectively and remain competent at work.
This course equips learners with the clarity, skills, and mindset needed to perform effectively and grow as professionals. Participants will learn what is expected of them in their roles, how to engage constructively with supervisors, and how to take ownership of their learning and development. Through practical tools, self reflection techniques, and workplace frameworks, the workshop supports learners in strengthening their performance, aligning behaviours with organisational expectations, and building habits that drive continuous professional growth.
At the end of the course, you will be able to:
Initiate self-reflection on a regular basis and apply learning for personal and professional improvement
| Course Dates | Early Bird Dates |
| 28 July 2026 | 07/07/2026 |
| 27 October 2026 | 06/10/2026 |
| Type | Fee (S$) excl. of GST | Fee (S$) incl. of 9% GST |
|---|---|---|
| Early bird | 360.00 | 392.40 |
| Normal | 390.00 | 425.10 |
| Members (Join/renew here) | 330.00 | 359.70 |
Mr Jansen Chua has over 30 years of experience in leading teams and business units in the public and private sectors, and his areas of focus are in leadership, talent management and people management.
His vast experiences include designing and implementing the senior leadership coaching programme of Kydon Group, facilitating the basic coaching and facilitation programme for SAF Centre of Leadership Development, and designing, developing and delivering the Three-year Employee Development programme for JJ-Lapp Cable.
Certified in Emergenetics, TetraMap and DISC, he guides his participants in increasing self-awareness, building on strengths and improving interaction with others. As a Certified Talent Analyst, he provides client advisory services in talent management. Being a Certified Career Development and Transition coach, he facilitates career development workshops and coaching services.
Venue
Marina Square or similar
Duration
9.00am to 5.00pm
1 day (7 hours)
Funding
N.A.
Who should attend
– Young professionals who have just joined the workforce,
– Experienced professionals who wish to know how to perform better at work and grow as a professional in their industry or trade.
Minimum Entry Requirements
– Age Requirements: 21 Years and above;
– Minimum education level: GCE 'N' Level;
– Required years of experience: 6 months of work experience and;
– Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
Methodology
The training programme will be delivered through a combination of e-learning, interactive short lectures, class exercises and discussions, case-studies, and guided reflection to achieve the desired learning outcome.
Certificate Obtained
Certificate of Attendance will be issued upon at least 75% attendance.
Expectations rise as you progress in your role as an admin professional. Learn to manage office dynamics effectively and remain competent at work.
Unlock fresh ways to wow your customers by redesigning service experiences that are smarter, smoother, and more human. In this workshop, you’ll learn practical innovation and design tools to transform pain points into powerful moments of delight.
A practical workshop for leaders to navigate Singapore’s ESG landscape, offering clear frameworks and actionable strategies to align compliance, sustainability and long-term business value.