Succeed at work by improving on your email writing techniques. Save time, build relationships and communicate effectively with the people you work with by mastering the language and strategies of effective email writing.

After the workshop, you will be able to:

• Craft clear, concise, and professional emails
• Gain insights into email etiquette, tone management, and effective content
• Leverage AI to enhance productivity and communication quality

Outline

• Email Writing Fundamentals
  

  – Understand when and why to use emails as a workplace communication tool
  – Learn to craft clear and concise subject lines and body content

• Email Etiquette and Professionalism
  

  – Apply proper greetings, sign-offs, and tone for various contexts
  – Use “To,” “Cc,” and “Bcc” fields correctly to maintain professionalism

• Content and Tone Management

  – Organize emails effectively for clarity and impact 
  – Adjust tone to suit different audiences and purposes <
  – Deliver messages with respect and empathy

• Enhancing Email Writing with Generative AI 

  – Leverage AI tools like ChatGPT and Grammarly to enhance email communication
  – Use AI for grammar checks, tone adjustments, and message clarity
  – Balance AI-assisted writing with personal accountability and data security considerations

	Individual/Non-SME, PR, and SC aged 21-39 years		MCES, SC aged 40 and above		SME-sponsored (ETSS) SC/PR, any age
	Up to 50% baseline subsidy		Up to 70% subsidy
	Without GST (S$)	With GST (S$)*	Without GST (S$)	With GST (S$)*	Without GST (S$)	With GST (S$)*
Original Fee	370.00	403.30	370.00	403.30	370.00	403.30
After Subsidy	185.00	218.30	111.00	144.30	111.00	144.30
	90% SFEC disbursement amount (if eligible)
90% Payout	–	–	–	–	99.90	–
Actual Cost	–	–	–	–	11.10	44.40
* 9% GST is based on full course fee

Grants (if applicable)

Individuals

• SkillsFuture Credit (SFC): Please refer to the following guides on how to claim your SkillsFuture Credit.
  Mobile  |  PC
• WSS Funding: Singapore Citizen aged 30 and above, earning $2,500 or less per month are eligible for Training Commitment Award (TCA) of up to $1,000 for courses attained during eligibility period. Click here to find out your eligibility.
• MCES Funding: Singapore Citizen aged 40 and above.
• Post-Secondary Education Account (PSEA): For individuals below 31 years old. Please click here for how to claim your PSEA funds. For the step-by-step guide on submitting PSEA Withdrawal Form, click here.

Organisations

• Enhanced Training Subsidy for Small Medium Enterprises (ETSS): If your business meets SME criteria, you are eligible to enjoy up to 70% in Enhanced Training Support for SMEs (ETSS) for any SC or PR employee that you sponsor for training, on top of baseline subsidies.
• Absentee Payroll: You can now easily apply for absentee payroll through the Enterprise Job Skills (EPJS) Portal. Sponsoring employers of Singapore Citizens aged 30 and above, earning $2,500 or less per month, are eligible for AP at up to 95% of trainee’s basic hourly salary, capped at $13 per hour. Click here for more information.
• SkillsFuture Enterprise Credit (SFEC): Eligible companies can benefit from an additional 90% funding support from their out-of-pocket training expenses. Find out if your company is eligible here.

For more information on all training subsidies for employers: Funding information

For more information on self-sponsored training: Funding information