This is a 1-day foundation-to-intermediate level course, designed for emerging and existing managers who want to lead with greater impact in today’s fast-changing and collaborative work environments.
The course focuses on developing facilitation practices that help leaders engage teams meaningfully, encourage idea sharing, and co-create solutions.
Participants will learn how to ask purposeful questions, surface unspoken perspectives, foster inclusive dialogue, and guide teams through sense-making and decision-making processes.
These leadership practices are critical for enabling psychological safety, navigating complexity, and building team commitment—skills highly valued across industries. Whether you’re stepping into leadership or seeking to strengthen your influence, this course equips you with facilitation habits that support better conversations, clearer insights, and more empowered teams, enabling you to lead easily in a positive and empowered high-performance team culture.
After this workshop, participants will be able to:
Module 1: Foundations of Facilitative Leadership
Leading Through Influence, Not Authority
Module 2: The Art of Asking Better Questions
Questioning Techniques to Unlock Better Thinking
Module 3: Facilitating Brainstorming & Collective Sense-Making
Helping Teams Think Better Together
Module 4: Consensus Building, Decision-Making & Team Commitment
Moving Conversations into Action
Module 5: Action Planning & Facilitative Leadership Toolkit
Applying Learning Back at Work
| Course Dates |
| 24 November 2026 |
| Individual/Non-SME, PR, and SC aged 21-39 years | MCES, SC aged 40 and above | SME-sponsored (ETSS) SC/PR, any age | ||||
| Up to 50% baseline subsidy | Up to 70% subsidy | |||||
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | |
| Original Fee | 410.00 | 446.90 | 410.00 | 446.90 | 410.00 | 446.90 |
| After Subsidy | 205.00 | 241.90 | 123.00 | 159.90 | 123.00 | 159.90 |
| 90% SFEC disbursement amount (if eligible) | ||||||
| 90% Payout | – | – | – | – | 110.70 | – |
| Actual Cost | – | – | – | – | 12.30 | 49.20 |
| * 9% GST is based on full course fee | ||||||
 |
Grants (if applicable)
Individuals
Organisations
For more information on all training subsidies for employers: Funding information
For more information on self-sponsored training: Funding information
Mr Edwin Liok is a seasoned tech leader and learning facilitator with over two decades of expertise in AI, data analytics, and digital transformation. His extensive background includes leading large-scale digitalization initiatives for government agencies, MNCs, and SMEs, where he notably developed sector-wide roadmaps and empowered over 70,000 businesses to adopt digital solutions. As an adjunct faculty member at a leading training provider, Edwin bridges the gap between deep industry knowledge and practical application. He is dedicated to helping learners translate emerging technologies into actionable business outcomes through high-impact, results-oriented training.
Beyond his strategic leadership, Edwin is a recognized innovator in education and analytics. He co-conceptualized a Data Science Specialization in collaboration with Johns Hopkins University and has successfully rolled out shared analytics platforms for major industry players in the retail and healthcare sectors. His work has earned prestigious accolades, including the Oracle BI / EPM Innovation Award for his contributions to healthcare intelligence. This blend of strategic vision and hands-on technical proficiency ensures that his training sessions are grounded in real-world success and measurable ROI.
Course Code
TGS-2025057889
Support Period:
30 Sep 2025 - 29 Sep 2027
UTAP Course Code
C00040288
Support Period:
4 Aug 2026 - 31 Mar 2027
Duration
9.00am to 6.00pm
1 day (8 hours)
– 7 hours facilitated workshop
– 1 hour assessment
Learner must achieve at least 75% course attendance
Venue
Holiday Inn City Centre or similar
Funding
Company-Sponsored: Absentee Payroll/SFEC*
*SFEC support will expire 30 November 2026
S$30.00 inc. GST (Refundable)*
*Applicable to non-company sponsored registrations
*Refundable upon successful completion of the course
Who should attend
Aspiring individual contributors with leadership potential, new managers, existing managers who seek to enhance their leadership impact through inclusive and facilitative approaches
Minimum Entry Requirements
– Proficient in speaking, reading, and writing English at a basic working level
– No prior experience in process improvement or team management is required
Prerequisites
- Participants are encouraged to bring a laptop with internet access to participate fully in the Generative AI-assisted learning activities. Access to a Generative AI tool such as ChatGPT, Microsoft Copilot, or Gemini is recommended.
Methodology
The training programme will be delivered through a combination of interactive lectures, facilitated discussions, workplace case studies, role-play simulations, group activities, and AI-assisted exercises to provide participants with practical opportunities to apply facilitative leadership skills in realistic workplace situations.
Mode of Assessment
– Case Study
– Written Assessment (Short Answers)
Certification Obtained
Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be issued with a Statement of Attainment (SOA) from SkillsFuture Singapore, available for download on the MySkillsFuture portal or via OpenCerts.io.
Build facilitative leadership skills to engage teams, unlock ideas, navigate diverse perspectives, foster psychological safety, and drive collaborative decision-making with confidence.
The workplace is filled with colourful personalities. While you can’t change behaviours, you can learn how to handle them effectively.
Learn to balance your people and task skills through methods of conflict management, effective delegation, idea generation and effective communication.
