Setting KPIs & Goals for Effective Job Performance
Setting SMART and realistic goals and KPIs helps to point your employees and organisation in the ideal direction. Learn what works, and what doesn’t.
| Course Dates |
| 20 January 2026 – Confirmed |
| 7 April 2026 |
| 2 July 2026 |
| 6 October 2026 |
| Individual/Non-SME, PR, and SC aged 21-39 years | MCES, SC aged 40 and above | SME-sponsored (ETSS) SC/PR, any age | ||||
| Up to 50% baseline subsidy | Up to 70% subsidy | |||||
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | |
| Original Fee | 410.00 | 446.90 | 410.00 | 446.90 | 410.00 | 446.90 |
| After Subsidy | 205.00 | 241.90 | 123.00 | 159.90 | 123.00 | 159.90 |
| 90% SFEC disbursement amount (if eligible) | ||||||
| 90% Payout | – | – | – | – | 110.70 | – |
| Actual Cost | – | – | – | – | 12.30 | 49.20 |
| * 9% GST is based on full course fee | ||||||
 |
Grants (if applicable)
Individuals
Organisations
For more information on all training subsidies for employers: Funding information
For more information on self-sponsored training: Funding information
Ms Susan Lim has 20 years of teaching and training experience in Singapore, Malaysia, Thailand and Myanmar, and aspires to make a difference in the lives of both the youths and adults. She believes in living above the line to create personal power and is future-oriented. She inspires connections between personal and professional goals, and committed to empower people to exceed their personal best.
Susan’s academic credential includes a Master of Education from the University of Melbourne, a Post-Graduate Diploma in Education from the National Institute of Education (NIE) and Bachelor of Science from the National University of Singapore. She is also a DISC Certified Human Behaviour Consultant in Human Behaviour Science, an ACTA Certified Trainer and Assessor, and Workplace Big Five Profile Certified Consultant.
Course Code
TGS-2025052234
Support Period:
17 Feb 2025 - 16 Feb 2027
UTAP Course Code
C00032850
Support Period:
25 Jul 2025 - 31 Mar 2027
Duration
9.00am to 6.00pm
1 day (8 hours)
– 7 hours facilitated workshop
– 1 hour assessment
Learner must achieve at least 75% course attendance
Venue
Marina Square or similar
Funding
Individuals: WSS/MCES/SFC/UTAP
Company-Sponsored:
Absentee Payroll/SFEC*
*SFEC support will expire 30 June 2026
Who should attend
Professionals, managers, executives, supervisors, team leaders and aspiring individual contributors.
Minimum Entry Requirements
– No prior experience or knowledge required
– Secondary school qualifications or equivalent
– Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
Methodology
This is a highly interactive workshop with mini-lectures, group discussions, presentations, and case studies. Participants are expected to contribute actively to achieve maximum learning impact.
Mode of Assessment
– Case Study
– Written Assessment (Short Answers)
Certification Obtained
Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be issued with a Statement of Attainment (SOA) from SkillsFuture Singapore, available for download on the MySkillsFuture portal or via OpenCerts.io.
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