Influence and Persuade with Impact

• Define Influencing others and understand its importance as a skill
• Identify the characteristics of a great influencer.
• Distinguish between effective and ineffective ways to influence others
• Understand the role of body language when influencing others
• Find out their influencing style and understand the different influencing styles
• Apply storytelling techniques to extend influence

Outline

• What does influencing people mean?
• Importance of influencing as a skill
• Open Vs Subtle influence
• Characteristics of a great influencer

• Ineffective ways to influence others
• Effective ways to influence others
• Positive and Negative consequences
• Influencing change skill practice activity

• Body language and Influencing
• Needs Vs Desires
• Understanding resistance and how to overcome it
• Find out your influencing style – Self Assessment.

• Push/Pull styles of influence – Activity
• Understanding the 4 influencing styles
• Stages of success in each influencing style
• Effective influence tactics

• Participants will engage in practice sessions by delivering a talk, presentation or facilitating a group discussion to influence the audience on their ideas and/or concepts.

• At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

Type	Early bird	Normal	Members (Join/renew here)
Fee (S$) excl. of GST	410.00	440.00	380.00
Fee (S$) incl. of 9% GST	446.90	479.60	414.20
50% UTAP disbursement amount (if eligible)
For ≤ 39 years old	Total Nett Fee Paid x 50% (capped at $250)**
For ≥ 40 years old	Total Nett Fee Paid x 50% (capped at $500)**
*9% GST is based on full course fee
**NTUC Starter Members capped at $200

Grants (if applicable)

• Union Training Assistance Programme (UTAP):

  NTUC members enjoy 50% unfunded* course fee support for up to $250 per year when you sign up for courses supported under UTAP. NTUC Members aged 40 and above can enjoy higher funding support at up to $500 per year for courses attended between 1 July 2020 to 31 December 2025. NTUC Starter members can enjoy funding support at up to $200 per year. For more information on how to submit UTAP claims, click here.

  *Unfunded course fee refers to the balance course fee payable after applicable government subsidies. This excludes material fees, registration fees, misc. fees etc.