Professional & Effective Presentations

Overcome one of the major challenges of professionals – being able to confidently and effectively present to your intended audience.

Course Code/ID: CRS-N-0048755

Many business professionals are required to deliver powerful presentations as part of their jobs. This could include presenting a business idea to gain budget approval, updating the progress of a project or a business unit’s status. Whether you are presenting to an individual, a small group or a large audience, it is important to know that your presentation skills can make a difference between success and failure.

However, many professionals still find giving presentations to be one of their biggest challenges. This workshop aims to provide you with useful tips and techniques which are fundamental to ensure success. You will learn how to prepare for, structure and deliver successful presentations.

During this workshop, you will gain tips on how to engage your audience, communicate messages with clarity and learn to master non-verbal techniques to deliver any form of presentation in a professional and effective manner.

After the workshop, you will be able to:

  • plan, organise and prepare an effective presentation
  • deliver presentations with increased confidence and impact
  • manage question-and-answer sessions effectively


  • Critical elements for a successful presentation
    – What is a presentation?
    – ABCDE essentials for success
  • Knowing your audience
    – Who are your audience?
    – Type of audience
    – Communication style
  • Understanding behavioural objectives
    – Adapting your presentation style
    – First impression
    – Gaining credibility
    – Overcoming anxiety
  • Planning your content
    – Content creation
    – Content structure
    – Engaging your audience
  • Preparing for impactful delivery
    – Preparing to present
    – Choosing your medium
    – Impactful communication
  • Evaluating your readiness
    – Final practice
    – Putting it all into action

Who should attend?

All levels of employees who are required to deliver presentations in their roles or anyone who wishes to improve his/her presentation skills.


Participants are guided through practical steps of the topic with a combination of short lectures, interactive activities with frequent reference to real case scenarios, discussions, demonstrations, role plays and individual presentations.


  • Basic knowledge of Microsoft Powerpoint / Mac Pages
  • Bring a laptop installed with Microsoft Powerpoint / Mac Pages
  • 5-minute practice presentation


Ms Norzlin Salleh is a certified coach and training consultant specialising in providing learning and integrated solutions to individuals and organisations. She has more than 20 years of extensive experience as a training & development expert, working across Asia Pacific primarily with international organisations, which includes Harley Davidson Motor Company (APAC), Sephora Asia (LVMH), Levi Strauss Asia Pacific, The Body Shop Asia Pacific and Chanel.

The learning & development programmes, which she has curated and designed, cover key topics on Customer Service, Sales, Leadership and Management Development to meet business transformative needs and foster a high-learning culture. She is in fact a strong believer in the pursuit of consistent and exceptional customer service experiences that drive strong sustainability and profitability. Armed with her warm and energetic personality, she is a strong communicator who can engage and inspire individuals and teams to create a unique roadmap for their journey on positive transformation. Her strong interpersonal and communications skills allow her to connect and build rapport easily with the people that she works with.

She graduated from Nanyang Technological University (National Institute of Education) with a Diploma in Education and is a Certified Coach as well as an accredited facilitator for Emotional Intelligence and MBTI Step I and II. She is also a Certified Wellness Facilitator.

Essential Information

Available Dates

  • 3 & 4 December 2019 (EB: 12/11/2019)
  • 12 & 13 March 2020 (EB: 20/2/2020)
  • 11 & 12 June 2020 (EB: 21/5/2020)
  • 22 & 23 September 2020 (EB: 1/9/2020)
  • 15 & 16 December 2020 (EB: 24/11/2020)


Royal Plaza on Scotts or similar