Who would not wish to work in an organisation that is free of disagreement and conflict? As much as we might fear conflict, we know that it is inevitable. In fact, conflict can unveil unexpected benefits such as better ideas, better understanding and better working relationships, if we learn to engage and handle it well.
How you resolve each conflict will depend on its nature and those who are involved. If you want to achieve greater success working with people, be it face-to-face or remotely, you need to get on top of conflict resolution fast, and you can reduce workplace conflict through coaching and training. Come and join us for this workshop to develop your conflict management skills.
After the workshop, you will be able to:
| Course Dates | Early Bird Dates |
| Type | Fee (S$) excl. of GST | Fee (S$) incl. of 9% GST |
|---|---|---|
| Early bird | 360.00 | 392.40 |
| Normal | 390.00 | 425.10 |
| Members (Join/renew here) | 330.00 | 359.70 |
Grants (if applicable)
Ms Susan Lim has 20 years of teaching and training experience in Singapore, Malaysia, Thailand and Myanmar, and aspires to make a difference in the lives of both the youths and adults. She believes in living above the line to create personal power and is future-oriented. She inspires connections between personal and professional goals, and committed to empower people to exceed their personal best.
Susan’s academic credential includes a Master of Education from the University of Melbourne, a Post-Graduate Diploma in Education from the National Institute of Education (NIE) and Bachelor of Science from the National University of Singapore. She is also a DISC Certified Human Behaviour Consultant in Human Behaviour Science, an ACTA Certified Trainer and Assessor, and Workplace Big Five Profile Certified Consultant.
Duration
9am to 5pm
1 day (7 hours)
Venue
Marina Square or Similar
Funding
N.A.
Who should attend
All team leaders, supervisors, executives and managers who need to deal with conflict situations.
Minimum Entry Requirements
– Able to communicate in spoken and written English, minimum 'O' Levels
Methodology
This is a highly interactive workshop with mini-lectures, self-exploration activities, small group discussions, presentations, workplace activities and video-clips. Participants are expected to contribute actively to achieve maximum learning impact.
Have you ever been in the presence of a great leader, been amazed at how they achieved better outcomes and wondered how they do this?
The skill that great leaders have is knowing the right questions to ask, and being able to listen deeply. This will enable the leader to perform well in any situation, effectively communicate with their team and achieve better results across the organization.
New to managing a team? Learn to identify your supervisory style and hone your skills for managing your team confidently and effectively.
Being a supervisor may be overwhelming when you might be managing multiple teams or staff who are older than you, but you can build up the trust & competence needed to do so
EON Consulting & Training Pte. Ltd. was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.
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