Essential Management Skills
Learn to balance your people and task skills through methods of conflict management, effective delegation, idea generation and effective communication.
(Classroom & Asynchronous E-Learning)
Performance appraisal is an unavoidable supervisory activity as employees look forward to understand how their superior views their performance. Linking performance appraisal to rewards makes the session even more sensitive to handle.
Just how can the appraiser handle such a delicate situation with control and confidence? How can the appraiser deal with different employee styles? How can the appraiser give feedback based on well documented facts? What are the characteristics of a good interview that appraisers can emulate?
This course is designed to equip leaders and managers with a holistic perspective to managing staff performance, practical insights to manage staff performance confidently, as well as useful tools to help determine performance expectations and work targets, monitor staff progress in performance, provide conducive timely feedback, assess performance objectively and consistently, as well as facilitate effective coaching, check-in conversations, and appraisal discussions.
At the end of the programme, participants will be able to:
1. Key to Successful Performance Management
2. Understanding KPIs & Goal Setting
3. Coaching & Timely Intervention
4. Reviewing Assessment Criteria
How to rate staff performance as objectively and consistently as possible
5. Preparing for Appraisal Interview
6. Process & Techniques to Manage Different Employees
7. Establishing and Reviewing Learning & Development Plans
Course Dates |
18 & 19 February 2025 |
21 & 22 May 2025 |
20 & 21 August 2025 |
18 & 19 November 2025 |
Grants (if applicable)
Individuals
Organisations
For more information on all training subsidies for employers: Funding information
For more information on self-sponsored training: Funding information
Mr Jansen Chua has over 30 years of experience in leading teams and business units in the public and private sectors, and his areas of focus are in leadership, talent management and people management.
His vast experiences include designing and implementing the senior leadership coaching programme of Kydon Group, facilitating the basic coaching and facilitation programme for SAF Centre of Leadership Development, and designing, developing and delivering the Three-year Employee Development programme for JJ-Lapp Cable.
Certified in Emergenetics, TetraMap and DISC, he guides his participants in increasing self-awareness, building on strengths and improving interaction with others. As a Certified Talent Analyst, he provides client advisory services in talent management. Being a Certified Career Development and Transition coach, he facilitates career development workshops and coaching services.
Course Code
TGS-2019504984
Support period:
03 Feb 2020 - 02 Feb 2026
Duration
9.00am to 6.00pm
2 days (18 hours)
- 14 hours facilitated workshop
- 2 hours e-learning
- 2 hours assessment
Learner must achieve at least 75% course attendance
Venue
Marina Square or Similar
Funding
Individuals: WSS/MCES/SFC/PSEA
Company-Sponsored: Absentee Payroll/SFEC
Who should attend?
– Aspiring Professionals, Managers and Executives (PMEs) who have yet to lead a team but are interested to be future-ready for the opportunity
– All team and project leaders, supervisors, executives and managers who need to appraise their staff
– Existing leaders and managers who have challenges in managing their staff performance or in engaging their staff for appraisal discussions
Minimum Entry Requirements
– Minimum Diploma or GCE 'A' Levels
Methodology
The training programme will be delivered through a combination of e-learning, interactive short lectures, class exercises and discussions, case-studies, and guided reflection to achieve the desired learning outcome.
Mode of Assessment
– Case study
– Written assessment
Certificate Obtained
Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be issued with the OpenCerts certificate available for download on the MySkillsFuture portal, or via OpenCerts.io.
Learn to balance your people and task skills through methods of conflict management, effective delegation, idea generation and effective communication.
Develop business strategies and operational plans, which are aligned to organisational plans and facilitate a learning environment for enhanced team performance.
Meetings are a necessary part of work, and we attend many meetings throughout the workweek. Sometimes meetings may not be productive due to insufficient thought and planning. This may result in a meeting without clear direction and lack of real decisions or actions to take at the end.
Facilitating effective meetings requires a skill set to ensure that meetings are result-oriented and achieve the intended outcomes of solving problems, brainstorming ideas or sharing information.
EON Consulting & Training Pte. Ltd. was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.
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