For an organisation to remain successful, build the right culture and reduce excessive people issues, it is critical to have an effective hiring process. To do so, interviewers need to be trained to ensure careful selection of the right candidate for the jobs. In addition, with the impending move by the government to enshrine fair employment guidelines into workplace anti-discriminatory laws, it becomes necessary that the interviewers carry out their hiring roles in accordance to fair employment practices.
This workshop aims to equip HR practitioners and hiring managers with skills on how to identify relevant selection criteria, carry out competency-based interviews and selection, and document hiring decisions properly.
At the end of the programme, participants will be able to:
- identify selection criteria for hiring the right candidate based on organisational and job requirement
- review curriculum vitae (CVs) to shortlist appropriate candidates for interviewing
- apply competency-based interview techniques to gather information for making hiring decision
- manage the interview process with confidence and engage the candidates appropriately
- record their hiring decision clearly and appropriately in compliance to fair employment practices
Outline
1. Importance of Quality Recruitment
- How is recruitment linked to effective organisational development, culture building and performance
- What are the top hiring mistakes
- What are the costs for wrong hire
2. Overview of the Recruitment Process
- What are the strategies for effective recruitment
- What is a typical recruitment & selection procedure
- What to include in an interview plan
- What is the role of the interviewer
3. Identification of Selection Criteria
- How to determine appropriate selection criteria based on organisational and job requirement
4. Competency-Based Interview Approach
- What are the benefit of such an approach over traditional interview
- What are the characteristics of such an approach
5. Screening & Preparing
- How to review through Curriculum Vitaes (CVs) to shortlist suitable candidates for interview
- What to prepare for the interview and to answer candidates’ questions
6. The Art of Interviewing
- What are the interview questions to ask for gathering relevant information for making hiring decision
- How to probe candidates to establish better clarity of their past work experience
- What to observe and listen for during the interview for effective assessment of the candidate’s suitability
7. Making Selection Decision
- How to evaluate and compare the candidates objectively based on the information gathered
8. Other Important Considerations During Recruitment & Selection
- What is the Fair & Progressive Employment Practices
- How does the Fair & Progressive Employment Practices impact the interview and selection process
- How are the important “do’s” and “don’ts” to comply with the Fair & Progressive Employment Practices
- Why is documentation of the interview and selection process so important
For courses in 2022
| | | | | | |
|---|
| Individual/Non-SME, PR/SC aged 21-39 years | | MCES, SC aged 40 and above | | SME-sponsored (ETSS) | |
| Up to 50% baseline subsidy | | Up to 70% subsidy | | | |
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* |
| Original Fee | 640.00 | 684.80 | 640.00 | 684.80 | 640.00 | 684.80 |
| After subsidy | 320.00 | 364.80 | 192.00 | 236.80 | 192.00 | 236.80 |
| 90% SFEC disbursement amount (if eligible) | | | | | | |
| 90% payout | 288.00 | – | 172.80 | – | 172.80 | – |
| Actual cost | 32.00 | 76.80 | 19.20 | 64.00 | 19.20 | 64.00 |
| * 7% GST is based on full course fee of $640.00. | | | | | | |
For courses in 2023
| | | | | | |
|---|
| Individual/Non-SME, PR/SC aged 21-39 years | | MCES, SC aged 40 and above | | SME-sponsored (ETSS) | |
| Up to 50% baseline subsidy | | Up to 70% subsidy | | | |
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* |
| Original Fee | 640.00 | 691.20 | 640.00 | 691.20 | 640.00 | 691.20 |
| After subsidy | 320.00 | 371.20 | 192.00 | 243.20 | 192.00 | 243.20 |
| 90% SFEC disbursement amount (if eligible) | | | | | | |
| 90% payout | 288.00 | – | 172.80 | – | 172.80 | – |
| Actual cost | 32.00 | 83.20 | 19.20 | 70.40 | 19.20 | 70.40 |
| * 8% GST is based on full course fee of $640.00. | | | | | | |
Grants (if applicable)
- SkillsFuture Credit (SFC): Please refer to the following guides on how to claim your SkillsFuture Credit.
Mobile | PC
- WSS Funding: Singapore Citizen aged 35 and above, earning $2,300 or less per month
- MCES Funding: Singapore Citizen aged 40 and above
- Absentee Payroll: You can now easily apply for absentee payroll through the Enterprise Job Skills (EPJS) Portal. Click here for more information.
- SkillsFuture Enterprise Credit (SFEC): Eligible companies can benefit from an additional 90% funding support from their out-of-pocket training expenses. Read more here.
Organisation-sponsored training: Funding information
Self-sponsored training: Funding information
Ms Goh Wee Lee has over 30 years of work experience in a government statutory board, consumer banking, tertiary teaching, consultancy and training development. She has been conducting corporate training and providing consultancy services since 2005.
With her passion to make a difference in the work place and as an Approved WorkPro Work-Life Grant Consultant & Trainer, Wee Lee provides work-life consultancy to assist companies in implementing good work-life practices. She has helped a number of companies successfully implement work-life programs and apply for government funding. She also provides SMEs with HR advisory services to leverage on their HR capabilities to propel company objectives.
