LPM-WSQ – Capability Development and Coaching for Managers

Creating an Enabling Culture to Lead

(SFw) Develop Team Leaders through Capability Development and Coaching

Course code: TGS-2019504565

Identify skills required of your team leaders, which are aligned to organisational plans and their work, facilitate learning opportunities and coach them for skills mastery.

Date: 29 & 30 Sep 2021

Status: –

The effectiveness of a manager is highly interlinked with the proficiency and performance of his or her team members. A manager who makes the effort to instil a positive learning culture and regularly seeks to empower team members with new skills will eventually build a high-performing and adaptive team. Team members will also feel greatly valued, engaged and equipped to do their jobs, making it easier for the manager to exercise his or her leadership.

This programme is designed to provide leaders and managers with practical insights, a step-by-step guide, and tools that can be used to identify the skills required of their team members and to coach them towards mastery.

* This course is one of the modules for EON Leadership 4.0 Series.  It is also aligned to the competency modules requirement leading to a full Leadership & People Management (LPM) WSQ qualification. Please click here for more information.

At the end of the programme, participants will be able to:

  • establish performance results required of the team
  • use a common coaching model to give timely feedback to team members to steer them towards achievement of team goals
  • identify skills that are needed for the team to succeed
  • develop plans to build up the capabilities of the team


Identifying team roles, responsibilities and skills

  • How to help team members to prioritise important work areas
  • How to set work standards and results for clarity
  • How to identify skills requirement using Skills Framework

Performance management

  • How to identify root cause for employee performance issues
  • How to identify solutions to improve performance
  • How to draft an Individual Development Plan

Building a learning and performance culture

  • What is workplace learning
  • Introduction to workplace learning techniques
  • How to draft a workplace learning plan

The art of coaching

  • Success criteria of a coach
  • Plan and structure a coaching conversation using a common coaching model
  • How to handle various emotions exhibited by the employee during coaching

Evaluate effectiveness of the coaching outcome

  • Self-assessment as a coach
  • How to evaluate coaching success
Who should attend?
  • Aspiring Professionals, Managers and Executives (PMEs) who have yet to lead a team but are interested to be future-ready for the opportunity
  • Managers who are new to leading teams
  • Existing managers who wish to learn structured tools and techniques to build capabilities within their teams
  • Seasoned managers who wish to improve the way they coach and build capability within their teams

The training programme will be delivered through a combination of e-learning, interactive short lectures, class exercises and discussions, case-studies, guided reflection, role plays and various learning activities to achieve the desired learning outcome.

Mode of Assessment
  • Case study
  • Written assessment
Certification Obtained

Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be awarded a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).

Blended Learning

Duration: 18.25 hours

  • 16.25 hours facilitated workshop
  • 2 hours assessment

WSS Funding: Singapore Citizen aged 35 and above, earning $2,300 or less per month
MCES Funding: Singapore Citizen aged 40 and above
Non-WSS/MCES: Singapore Citizens / Permanent Residents who are not eligible for WSS/MCES funding
Absentee Payroll: You can now easily apply for absentee payroll through the Enterprise Job Skills (EPJS) Portal. Click here for more information.

You will be redirected to the Skilleto training management platform. Please log in to or create your Skilleto account to proceed with your registration. Thank you.

More Information on EON Leadership 4.0 Series and LPM WSQ

EON Leadership 4.0 Series is a solutions-based programme designed to equip aspiring and existing leaders and managers in three important leadership pillars (leading with head, heart and hands) in order to excel in the era of Industry 4.0.

EON Leadership 4.0 Series consists of 3 modules as follows:

  • M1 Department Strategy Development and Driving Team Results for Managers
  • M2 Capability Development and Coaching For Managers
  • M3 Conducting Performance Appraisal Discussion Successfully

The Leadership & People Management (LPM) Workforce Skills Qualifications (WSQ) provides a leadership development roadmap for enterprise leaders.

It enables leaders and managers to keep up-to-date with the latest people management trends and practices and allows them to gain formal recognition of their competencies through competency based training within a nationally recognised framework.

LPM WSQ offers 4 qualifications to help individual develop leadership competencies at different levels of leadership:

  • WSQ Graduate Diploma in Organisational Leadership
  • WSQ Specialist Diploma in Leadership & People Management
  • WSQ Professional Diploma in Leadership & People Management
  • WSQ Advanced Certificate in Team Leadership

To achieve a full qualification, you need to complete 8 competency modules comprising 6 core and 2 elective units

Click here for a listing of LPM WSQ qualifications, as well as the core and elective units for each qualification.

This course one of the core units (People Development – Level 4) for the qualification “WSQ Professional Diploma in Leadership & People Management”.

Currently, EON offers the following courses that will lead to the qualification “WSQ Professional Diploma in Leadership & People Management”:

EON will be introducing more courses in due time relating to the rest of the 4 core and 1 elective units leading to the qualification “WSQ Professional Diploma in Leadership & People Management”.

Generally, participants who are certified ‘Competent’ at the end of a WSQ LPM course will receive a Statement of Attainment (SOA).

The SkillsConnect Portal managed by the SkillsFuture Singapore (SSG) will be updated of your SOA records, regardless of where you attended the LPM WSQ course.

Once you have met the requirements for a full LPM WSQ qualification, the SkillsConnect Portal will automatically generate an e-certificate of the LPM WSQ qualification for you to download via the portal.

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