The effectiveness of a manager is highly interlinked with the proficiency and performance of his or her team members. A manager who makes the effort to instil a positive learning culture and regularly seeks to empower team members with new skills will eventually build a high-performing and adaptive team. Team members will also feel greatly valued, engaged and equipped to do their jobs, making it easier for the manager to exercise his or her leadership.
This programme is designed to provide leaders and managers with practical insights, a step-by-step guide, and tools that can be used to identify the skills required of their team members and to coach them towards mastery.
* This course is one of the modules for EON Leadership 4.0 Series. It is also aligned to the competency modules requirement leading to a full Leadership & People Management (LPM) WSQ qualification. Please click here for more information.
At the end of the programme, participants will be able to:
- establish performance results required of the team
- use a common coaching model to give timely feedback to team members to steer them towards achievement of team goals
- identify skills that are needed for the team to succeed
- develop plans to build up the capabilities of the team
Outline
1. Identifying team roles, responsibilities and skills
- How to help team members to prioritise important work areas
- How to set work standards and results for clarity
- How to identify skills requirement using Skills Framework
2. Performance management
- How to identify root cause for employee performance issues
- How to identify solutions to improve performance
- How to draft an Individual Development Plan
3. Building a learning and performance culture
- What is workplace learning
- Introduction to workplace learning techniques
- How to draft a workplace learning plan
4. The art of coaching
- Success criteria of a coach
- Plan and structure a coaching conversation using a common coaching model
- How to handle various emotions exhibited by the employee during coaching
5. Evaluate effectiveness of the coaching outcome
- Self-assessment as a coach
- How to evaluate coaching success
For courses in 2023
| | | | | | |
|---|
| Individual/Non-SME, PR/SC aged 21-39 years | | MCES, SC aged 40 and above | | SME-sponsored (ETSS) | |
| Up to 50% baseline subsidy | | Up to 70% subsidy | | | |
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* |
| Original Fee | 720.00 | 777.60 | 720.00 | 777.60 | 720.00 | 777.60 |
| After subsidy | 360.00 | 417.60 | 216.00 | 273.60 | 216.00 | 273.60 |
| 90% SFEC disbursement amount (if eligible) | | | | | | |
| 90% payout | 324.00 | – | 194.40 | – | 194.40 | – |
| Actual cost | 36.00 | 93.60 | 21.60 | 79.20 | 21.60 | 79.20 |
| * 8% GST is based on full course fee of $720.00. | | | | | | |
Grants
- SkillsFuture Credit (SFC): Please refer to the following guides on how to claim your SkillsFuture Credit.
Mobile | PC
- MCES Funding: Singapore Citizen aged 40 and above
- ETSS: Enhanced Training Support for Small Medium Enterprises (SMEs)
- Absentee Payroll: You can now easily apply for absentee payroll through the Enterprise Job Skills (EPJS) Portal. Click here for more information.
- SkillsFuture Enterprise Credit (SFEC): Eligible companies can benefit from an additional 90% funding support from their out-of-pocket training expenses. Read more here.
Organisation-sponsored training: Funding information
Self-sponsored training: Funding information
