A critical function of a manager involves the understanding of the organisational goals and strategies, and translating these focuses into actionable departmental plans on a daily basis.  At the same time, he must be aware of the organisational policies, philosophies, guiding principles and values which direct how his team is to carry out their work.  Through the process, the manager will be able to establish a clear direction of where the team is heading, communicate the top priorities for his team to focus on, and engage them on an ongoing basis to better deliver the desired results.

This programme is designed to provide leaders and managers with practical insights, step-by-step guide, and tools which can be used to develop their department strategies and operation plans, identify desired organisational behaviours and governance compliance requirements for their team members to follow, and to lead and influence their team effectively towards attainment of shared team goals.

At the end of the programme, participants will be able to:

• Establish department strategies and operational plans
• Lead their teams effectively to comply with the requirements of organisational policies, philosophies, guiding principles and values
• Provide clear direction and guidance to their teams to drive achievement of team results
• Engage their team members effectively through building of an open, continuous learning and high-performing culture