Outline

1. Developing business unit strategies

Introduction to strategic management

• What are vision, mission, strategic objective / goal and strategy?
• Overview of the strategic planning process
• Kaplan-Notion 4 strategic perspectives in setting strategic goals
• 3 levels of strategies (corporate, business unit, functional)

Cascading corporate strategies to business unit and functional strategies

• Using the FSM approach
• Introduction to performance management
• Determining relevant metrics for measurement

2. Developing operational plans

Introduction to team operational plans

• What is an operational plan?
• Elements of an operational plan
  – Team goal
  – Action plan (step-by-step actions) required by team
  – Deadline of action plan (for each step)
  – Team member in-charge (for each step)
  – Resources required (for each step)

Translating from business unit / functional strategies to an operational plan

3. Developing effective corporate governance

Introduction to corporate governance

• What is corporate governance and why is it important?
• Legal & ethical considerations impacting corporate governance
• Relevant professional or industry codes of practise and standards relating to corporate governance
• Implications on corporate governance on team leaders performance and behaviour

4. Providing direction and guidance to teams

Setting expectations on team leader’s responsibilities

Adopting suitable leadership styles to engage team leaders

Understanding Belbin Team Roles Model for building high performing team

Facilitating a learning culture in team through the Learning Organisation principles

• Establish a shared vision / team direction
• Inculcate shared team values to instil a learning culture
• Create workplace learning processes and systems within the team to “build organisational memory”

Learning to learn – Self-reflection as a manager