A critical function of a manager involves the understanding of the organisational goals and strategies, and translating these focuses into actionable departmental plans on a daily basis. At the same time, he must be aware of the organisational policies, philosophies, guiding principles and values which direct how his team is to carry out their work. Through the process, the manager will be able to establish a clear direction of where the team is heading, communicate the top priorities for his team to focus on, and engage them on an ongoing basis to better deliver the desired results.
This programme is designed to provide leaders and managers with practical insights, step-by-step guide, and tools which can be used to develop their department strategies and operation plans, identify desired organisational behaviours and governance compliance requirements for their team members to follow, and to lead and influence their team effectively towards attainment of shared team goals.
* This course is one of the modules for EON Leadership 4.0 Series. It is also aligned to the competency modules requirement leading to a full Leadership & People Management (LPM) WSQ qualification. Please click here for more information.
At the end of the programme, participants will be able to:
- Establish department strategies and operational plans
- Lead their teams effectively to comply with the requirements of organisational policies, philosophies, guiding principles and values
- Provide clear direction and guidance to their teams to drive achievement of team results
- Engage their team members effectively through building of an open, continuous learning and high-performing culture
Outline
1. Introduction to Strategic Management
- How is strategic planning carried out
- How to establish organisational goals and strategies
- How to develop department strategies which align to organisational strategies
- How to identify relevant metrics for measuring performance
2. Developing operational plans
- How to develop an operational plan for your team that aligns to your department strategies
- How to mitigate common risks which affect team performance
3. Developing effective corporate governance
- What is corporate governance and why is it important
- How does corporate governance impact the way teams carry out their work
- How can I lead my team to comply to the governance requirement
4. Providing direction and guidance to teams
- What roles do my team leaders play
- How to engage my team effectively as a leader
- How to build a high performing team
- How to build a learning culture
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| Individual/Non-SME, PR/SC aged 21-39 years | | MCES, SC aged 40 and above | | SME-sponsored (ETSS) | |
| Up to 50% baseline subsidy | | Up to 70% subsidy | | | |
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* |
| Original Fee | 720.00 | 784.80 | 720.00 | 784.80 | 720.00 | 784.80 |
| After subsidy | 360.00 | 424.80 | 216.00 | 280.80 | 216.00 | 280.80 |
| 90% SFEC disbursement amount (if eligible) | | | | | | |
| 90% payout | 324.00 | – | 194.40 | – | 194.40 | – |
| Actual cost | 36.00 | 42.48 | 21.60 | 28.08 | 21.60 | 28.08 |
| * 9% GST is based on full course fee of $720.00. | | | | | | |
Grants (if applicable)
- SkillsFuture Credit (SFC): Please refer to the following guides on how to claim your SkillsFuture Credit.
Mobile | PC - WSS Funding: Singapore Citizen aged 30 and above, earning $2,500 or less per month
- MCES Funding: Singapore Citizen aged 40 and above
- Absentee Payroll: You can now easily apply for absentee payroll through the Enterprise Job Skills (EPJS) Portal. Click here for more information.
- SkillsFuture Enterprise Credit (SFEC): Eligible companies can benefit from an additional 90% funding support from their out-of-pocket training expenses. Read more here.
- Post-Secondary Education Account (PSEA): For individuals below 31 years old. Please click here for how to claim your PSEA funds
For the step-by-step guide on submitting PSEA Withdrawal Form, click here
Organisation-sponsored training: Funding information
Self-sponsored training: Funding information
Ms Kris Loy is currently certified as a Professional Singapore Certified Management Consultant by TUV SUD PSB, appointed as a SkillsFuture Mentor to SMEs by SPRING Singapore, certified as a Workplace Learning Specialist and Specialist Adult Educator (AEP) by Institute for Adult Learning (IAL). She is also an adjunct Adult Educator with IAL focusing on training workplace trainers for organisations.
Kris has had over 18 years of experience working with all levels in organisations in the field of human resource development at national and industry levels. Her experience covers business strategy, operations management, human resource management and development, continuing education and training, business and operations process management, marketing and communications, and client servicing.
