Working with Different Personalities
The workplace is filled with colourful personalities. While you can’t change behaviours, you can learn how to handle them effectively.
| Course Dates |
| 20 January 2026 – Confirmed |
| 7 April 2026 |
| 2 July 2026 |
| 6 October 2026 |
| Individual/Non-SME, PR, and SC aged 21-39 years | MCES, SC aged 40 and above | SME-sponsored (ETSS) SC/PR, any age | ||||
| Up to 50% baseline subsidy | Up to 70% subsidy | |||||
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | |
| Original Fee | 410.00 | 446.90 | 410.00 | 446.90 | 410.00 | 446.90 |
| After Subsidy | 205.00 | 241.90 | 123.00 | 159.90 | 123.00 | 159.90 |
| 90% SFEC disbursement amount (if eligible) | ||||||
| 90% Payout | – | – | – | – | 110.70 | – |
| Actual Cost | – | – | – | – | 12.30 | 49.20 |
| * 9% GST is based on full course fee | ||||||
 |
Grants (if applicable)
Individuals
Organisations
For more information on all training subsidies for employers: Funding information
For more information on self-sponsored training: Funding information
Ms Susan Lim has 20 years of teaching and training experience in Singapore, Malaysia, Thailand and Myanmar, and aspires to make a difference in the lives of both the youths and adults. She believes in living above the line to create personal power and is future-oriented. She inspires connections between personal and professional goals, and committed to empower people to exceed their personal best.
Susan’s academic credential includes a Master of Education from the University of Melbourne, a Post-Graduate Diploma in Education from the National Institute of Education (NIE) and Bachelor of Science from the National University of Singapore. She is also a DISC Certified Human Behaviour Consultant in Human Behaviour Science, an ACTA Certified Trainer and Assessor, and Workplace Big Five Profile Certified Consultant.
Course Code
TGS-2025052234
Support Period:
17 Feb 2025 - 16 Feb 2027
UTAP Course Code
C00032850
Support Period:
25 Jul 2025 - 31 Mar 2027
Duration
9.00am to 6.00pm
1 day (8 hours)
– 7 hours facilitated workshop
– 1 hour assessment
Learner must achieve at least 75% course attendance
Venue
Marina Square or similar
Funding
Individuals: WSS/MCES/SFC/UTAP
Company-Sponsored:
Absentee Payroll/SFEC*
*SFEC support will expire 30 June 2026
Who should attend
Professionals, managers, executives, supervisors, team leaders and aspiring individual contributors.
Minimum Entry Requirements
– No prior experience or knowledge required
– Secondary school qualifications or equivalent
– Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
Methodology
This is a highly interactive workshop with mini-lectures, group discussions, presentations, and case studies. Participants are expected to contribute actively to achieve maximum learning impact.
Mode of Assessment
– Case Study
– Written Assessment (Short Answers)
Certification Obtained
Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be issued with a Statement of Attainment (SOA) from SkillsFuture Singapore, available for download on the MySkillsFuture portal or via OpenCerts.io.
The workplace is filled with colourful personalities. While you can’t change behaviours, you can learn how to handle them effectively.
New to managing a team? Learn to identify your supervisory style and hone your skills for managing your team confidently and effectively.
Develop business strategies and operational plans, which are aligned to organisational plans and facilitate a learning environment for enhanced team performance.