Working with Different Personalities
The workplace is filled with colourful personalities. While you can’t change behaviours, you can learn how to handle them effectively.
| Course Dates |
| 11 & 12 November 2025 – Confirmed |
| 10 & 11 February 2026 |
Grants (if applicable)
Individuals
Organisations
For more information on all training subsidies for employers: Funding information
For more information on self-sponsored training: Funding information
Ms. Norintan Shariff is a passionate people developer with almost 14 years in the learning and development space in various domains; retail, tourism, hospitality, service excellence, leadership & people management, human resource management, business management and many others.
She is also a versatile and
result-oriented leader with more than 30 years of working experience, and has
spent 12 years in a senior management position both locally and regionally,
leading high-performance teams and ensuring operations effectiveness and
efficiencies. She possesses strong leadership and business development
abilities, along with excellent negotiation skills, and is an independent
individual that strives for excellence and quality.
Course Code
TGS-2025053426
Support Period:
04 Apr 2025 - 03 Apr 2027
UTAP Course Code
C00035739
Support Period:
01 Aug 2025 - 31 Mar 2027
Venue
Marina Square or Similar
Duration
Day 1: 9.00am to 5.00pm
Day 2: 9.00am to 6.00pm
Total Duration: 15 hours
– 14 hours facilitated workshop
– 1 hour assessment
Learner must achieve at least 75% course attendance
Fundings
Individuals: WSS/MCES/SFC/UTAP
Company-Sponsored:
Absentee Payroll/SFEC*
*SFEC support will expire 30 June 2026
Who should attend
New and emerging HR managers, business owners, HR professionals, HR generalists, employee relations persons and consultants who have to operate the Employment Act in the workplace.
Minimum Entry Requirements
– Working in HR related field
– Minimum GCE ‘O’ level
– Minimum English proficiency equivalent to Employability Skills Workforce Qualifications (ES WSQ) Workplace Literacy (WPL) 4
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, case studies, quizzes, presentations and group discussions.
Mode of Assessment
– Case study
– Written assessment
Certification Obtained
Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be issued with a Statement of Attainment (SOA) from SkillsFuture Singapore, available for download on the MySkillsFuture portal or via OpenCerts.io.
The workplace is filled with colourful personalities. While you can’t change behaviours, you can learn how to handle them effectively.
Learn to balance your people and task skills through methods of conflict management, effective delegation, idea generation and effective communication.
Develop the necessary skills to effectively coach your employees, and ensure that your team performs at its optimum level.