(WSQ) Business Presentation Skills with Generative AI
Turn your ideas into standout presentations with the help of AI. This course shows you how to engage, persuade, and impress in any business setting.
“It takes months to find a customer… seconds to lose one.” Happy customers come back and even bring new leads to our organisation. The participants will pick up tips on how to build rapport, have good relationship with their customers. The ways to deal with difficult situations in the workplace.
After the workshop, the participants will be able to:
| Course Dates | Early Bird Dates |
| 14 November 2025 | 24/10/2025 |
| 25 February 2026 | 04/02/2026 |
| Type | Fee (S$) excl. of GST | Fee (S$) incl. of 9% GST |
|---|---|---|
| Early bird | 370.00 | 403.30 |
| Normal | 400.00 | 436.00 |
| Members (Join/renew here) | 340.00 | 370.60 |
Ms Josey Koh is an ACTA certified, bilingual Trainer,
an Enneagram Practitioner, and a Life Coach who has delivered more than 1,000
hours of workshops, trainings and talks to adults from all walks of
life. She has conducted trainings via online and face-to-face and has
received many positive feedback.
Her passion is to support more people who
want to have clarity in their life. Her participants have enjoyed all her
trainings as they are fun, interactive, lively and engaging in nature. This
keeps her going and driven to reach out to more learners.
Her expertise on soft skills training
includes communication skills, presentation skills, customer service,
facilitation skills, interview skills, resume writing, effective time
management, public speaking, etc. From her corporate days, she had gained vast
years of experience in customer service, front desk, administrative support,
etc. Josey has always shared with her learners on her days as an
administrator on how she coped and managed when her plate was full while
supporting the managers, engineers and directors.
Some of her clients include the National
Healthcare Group (NHGP), Nagase Singapore (Pte) Ltd, IBM Singapore Pte Ltd,
Central Provident Fund Board, ISO-Team Corporation Pte Ltd, Ministry of
Education, Singapore Land Authority and more.
The testimonials Josey has received have
always been very positive. She has made her workshops so lively that the
participants have enjoyed her facilitation very much, as she always shares many
true life story with the participants.
Duration
9am to 5pm
1 day (7 hours)
Venue
Marina Square or similar
Funding
N.A.
Who should attend
Staff who work closely with internal and external customers.
Minimum Entry Requirements
– Able to communicate in spoken and written English, minimum 'O' Levels
Methodology
Participants will learn about the elements of service excellence and how to practise them in their workplace. Case studies, group discussions, role plays and facilitation will be used to achieve the desired learning outcomes.
Certification Obtained
Certificate of Attendance will be issued upon at least 75% attendance.
Turn your ideas into standout presentations with the help of AI. This course shows you how to engage, persuade, and impress in any business setting.
With only a limited amount of working hours per day, no one can afford to waste the hours away or risk a burnout. Learn to manage your time today.
Learn how to influence decisions and persuade others effectively, be it with your boss, colleagues, partners, clients or customers.