Leading & Facilitating Change

Change is the only constant in today’s VUCA business environment. While employees in general welcome change, they fear it at the same time due to the uncertainty. The good news is that change is a process and the Kotter 8-step change approach is an effective approach to develop confidence in the employees while ensuring the change is successful.

This 2-day workshop combines well established change principles, practical sharing and relevant tools to enable leaders to drive change. If you are involved in organisation change or simply want to be better prepared to lead change, this 2-day workshop is for you.

We have designed this workshop to be experiential, engaging, practical and fun. You will walk away from this workshop with practical change tools and techniques. You will also gain a new found confidence in leading change.

After the workshop, you will be able to:

• Gain a deeper appreciation the need for change in organisation
• Assess the organisation’s readiness to assess the organisation’s readiness for change
• Use Kotter 8-step change process to develop their change plan
• Develop a compelling change vision that would excite the people
• Identify and manage stakeholders to gain support for change
• Anticipate potential challenges and barriers when driving change
• Use the roller coaster of emotion to understand and manage employees during the change process
• Communicate effectively throughout the change process
• Use the Behavioural Change Tool™ to create the desired change

Outline

• Communication at work
  – What is effective communication?
  – Characteristics of good communication at the workplace

• The need for change
  – The rationale for change
  – The Awesome Corporation

• Organization change journey
  – Change is a process, not an event
  – Barriers to change

• The effective change leader
  – The 4 capabilities of an effective leader
  – Prepare the organisation for change
  – The change vision

• Engage the organisation
  – Get others involved
  – Impact of change
  – Working with stakeholders
  – Engagement tools

• Managing challenging situation
  – The roller coaster of emotion
  – Listen empathetically
  – The change conversation

• Establish a new way of working
  – Focus on culture
  – A structured approach to changing behaviour