In today’s fast-paced professional landscape, effective communication is not just a skill — it is a strategic advantage. Whether you are writing emails, reports, proposals, or updates, your ability to express ideas with clarity and confidence can influence decisions and build credibility. However, even seasoned professionals struggle with maintaining grammatical accuracy, adapting tone, and avoiding wordy or confusing constructions.

In this workshop, you can expect to revisit your foundational grammar skills and the latest in AI writing assistance. Through practical exercises and guided use of ChatGPT, you will learn how to enhance your writing, avoid common pitfalls, and collaborate with AI responsibly to boost both efficiency and quality. By the end of the day, you will walk away with actionable techniques, AI strategies, and writing confidence you can immediately apply in your workplace.

After this workshop, you will be able to:

• Differentiate Business Writing from other writing
• Apply key grammar rules to write clearly and professionally
• Improve tone, structure, and clarity in business communication
• Recognize the strengths and limitations of AI tools in writing and collaborate with AI to save time and boost writing confidence
• Use ChatGPT effectively for drafting, editing, and enhancing business documents

Outline

1. Foundations of Business Writing
– What is Business Writing and how is it different from other forms of writing?
– Types of Business Writing

2. Grammar Essentials
– Tenses, punctuation, phrasal verbs, sentence types
– Important grammar rules

3. Avoiding Common Grammar Pitfalls
– Frequent errors and fixes
– Proofreading

4. Planning Your Writing
– Purpose, audience, objective

5. Structuring, Organising & Paragraphing
– 4-step writing approach

6. Tone for Impact
– Types of tone and how to use them effectively
– Positive vs negative tones

7. Writing with Clarity
– Message clarity and precision
– Formula

8. Vocabulary for the Workplace
– Formal, persuasive, collaborative, and assertive language (Vocabulary-building tasks)

9. AI Tools for Writing
– Introduction to ChatGPT & other tools

10. Proofreading with ChatGPT
– AI-assisted editing

11. Ethics & Quality in AI-Aided Writing
– Maintaining tone, authenticity, and ethical standards

Ms Michelle Tan is a multilingual, passionate and perceptive learning and development professional who brings a wealth of cross-cultural experience and human-centered insight to her work. With a strong belief in the transformative power of collaboration, she has supported individuals and teams across diverse industries in navigating complexity, building meaningful connections, and unlocking their potential. 

Michelle holds a Master’s degree in Organisational Psychology, which underpins her expertise in coaching, facilitation, and leadership development. Her approach is grounded in empathy and clarity—she sees people not only as they are, but as they aspire to be. Whether guiding individuals through personal growth or helping teams align with strategic goals, Michelle is known for her ability to create safe, reflective spaces that foster trust, resilience, and breakthrough thinking. She has worked extensively in multicultural environments, adapting with agility and grace to unfamiliar contexts. Her calm presence, coupled with her ability to hold space for ambiguity and discomfort, has made her a trusted partner in both corporate and community settings. 

Michelle’s facilitation style is engaging, intuitive, and deeply attuned to the needs of her participants. She is especially passionate about helping others find clarity in the midst of uncertainty and supporting them in achieving their version of greatness.