Writing in Response to Complaints & Feedback

Course Code

TGS-2020500902

Support period:
14 Oct 2015 - 20 Jun 2023

Duration

9am to 5pm
1 day (7 hours)

Venue

Virtual Classroom

Virtual Training: EON will provide lunch
Physical Training: No meal or drink can be provided as per SSG’s advice

Funding

SDF / SFC

Who should attend

Executives and managers who are required to respond to daily enquiries and feedback.

Methodology

Participants are guided through practical steps of the topic with a combination of short lectures, mini group exercises, individual exercises and feedback sharing sessions.

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