Facilitate to Engage

Have you ever wondered how some managers seem to effortlessly guide their teams to success? How they foster an environment where everyone feels heard and valued? What if you could unlock the same potential within your team?

This workshop is designed to equip you with the essential skills of process facilitation, a powerful framework that empowers managers to guide discussions, embrace diverse perspectives, and navigate challenges with finesse. By mastering these skills, you will create an environment where open communication flourishes, everyone feels respected and valued, and collaborative problem-solving becomes second nature.

After the workshop, participants will be able to:

• Appreciate the value of process facilitation as a manager
• Explore the core principles of process facilitation 
• Enhance communication and active listening skills 
• Understand ways to create a safe and open environment for discussion 
• Learn tools and techniques for facilitation 
• Identify action steps to develop facilitation skills in the workplace
  
  

Outline 

• What is Facilitation?
  – Definition and Importance of Process Facilitation
  – What does a facilitator do?
  – Differentiating leadership and Facilitation
  – Group discussion
• Facilitation Core Practices
  – Importance of facilitation as a manager
  – Facilitator core practices
  – Group discussion
• Effective Communication and Active Listening
  – The art of active listening
  – Non-verbal communication
  – Group Activity
• Creating a facilitative environment
  – Physical and psychological safety
  – Setting ground rules
  – Encouraging open dialogue
  – Group activity
• Tools and techniques for facilitation
  – Brainstorming and idea generation
  – Decision-making techniques
  – Group activity
  – Problem-solving frameworks
  – Action planning
  – Group activity
• Application of facilitation skills at work
  – Challenges commonly encountered as leaders in the workplace
  – How will we apply these skills back at the workplace
  – Next steps

Grants (if applicable)

• Organisation: Please let us know upon registration, if you wish to apply for the SDF grant.
• Individuals: Please refer to the following guides on how to claim your SkillsFuture Credit. Mobile  |  PC