Essential Supervisory Skills

Executives these days face a VUCA world, which stands for Volatile, Uncertain, Complex and Ambiguous. According to Peter F. Drucker, an effective executive is someone who can “get the right things done”. To navigate this rapidly changing environment, leaders must learn fast, learn widely and convert the learning into effective actions.

In this workshop, participants will learn:

• knowledge, skills and better understand their roles of a supervisor
• be empowered to manage themselves effectively
• adopt appropriate leadership approach to achieve outcomes
• engage effectively using upward and downward communication
• practice greater self and others awareness, and improve workplace relationships to become a more competent and effective supervisor.
  
  

Outline

1. Supervisor 101

• Difference between a Team Lead, Supervisor, Manager and Leader
• Roles of a Supervisor
• Leadership Models
  
  

2. Lead Self

• Emotional Intelligence
• KSA Model
• Comfort Zone Model
  
  

3. Lead Others

• Creating a Psychologically Safe workplace
• Feedforward vs Feedback
  
  

4. Digital Fluency

• Skills and Career Interest Digital Assessment Tools
• Emerging trend – Generative AI

Type	Early bird	Normal	Members (Join/renew here)
Fee (S$) excl. of GST	380.00	410.00	350.00
Fee (S$) incl. of 9% GST	414.20	446.90	381.50
50% UTAP disbursement amount (if eligible)
Payout (S$)	190.00	205.00	175.00
Actual Fee (S$)*	224.20	241.90	206.50
*9% GST is based on full course fee

Grants (if applicable)

• Organisation: Please let us know upon registration, if you wish to apply for the SDF grant.
• Individuals: Please refer to the following guides on how to claim your SkillsFuture Credit.
  Mobile  |  PC
• Union Training Assistance Programme (UTAP):

  NTUC members enjoy 50% unfunded* course fee support for up to $250 each year when you sign up for courses supported under UTAP. NTUC members aged 40 and above can enjoy higher funding support up to $500 per individual each year, capped at 50% of unfunded course fees, for courses attended between 1 July 2020 to 31 December 2025. For more information on how to submit UTAP claims, click here.

  *Unfunded course fee refers to the balance course fee payable after applicable government subsidies. This excludes material fees, registration fees, misc. fees etc.