(WSQ) Advanced Skills for Administrative Professionals
Your role as an admin professional has evolved into a complexity of shifting roles and responsibilities. Learn how you can keep up with the added demands of your job.
Aligning employee skills with organisational goals for competitiveness
A well-defined competency framework is crucial for aligning employee skills with organisational goals, improving job satisfaction, and driving effective talent management to secure a competitive edge. Learners will be guided through creating a competency framework that enhances workforce capabilities and improve performance that drives talent development and retention.
At the end of the 2-day course, learners will be able to:
| Course Dates | Venue |
| 31 July & 21 August 2024 | Nanyang Polytechnic |
| 7 & 28 August 2024 | Nanyang Polytechnic |
| 10 & 23 September 2024 | Temasek Polytechnic |
Mr William Thien is a consultant and trainer with EON Consulting & Training Pte Ltd (EON), as well as a certified Practicing Management Consultant (PMC, Bilingual in English and Chinese), Certified Productivity Consultant (CPC) and a Certified Workplace Learning Specialist (CWLS). He is an Associate Consultant with the Singapore Productivity Centre (SPC), and a member of the Singapore Productivity Association (SPA). For his related work experience and contribution in the field of human capability development, William was recognised as a Specialist Adult Educator (SAE) by the Institute for Adult Learning (IAL) in 2016 under the AE Professionalisation Scheme. He is also a certified Workplace Learning Specialist (CWLS) with IAL.
William has worked in the shipbuilding, engineering and construction as well as the hotel industries. During his work, he carried a wide variety of portfolios, including recruitment & selection, compensation & benefits, performance management, employee industrial relations and training & development.
He is also the key contributor for ‘The Hands On Guide – Human Resource Manager, Singapore’, ‘HR Letters, Forms and Policies, Singapore’ and co-author of the Singapore chapter of ‘Employment Law Asia’ published by CCH Asia Pte Ltd. He has also been an editorial advisor of the publication People Strategies.
Duration
9am to 5pm
2 days (14 hours)
Funding
NA
Who should attend
Practitioners (such as HR personnel) who are involved in the development of the competencies for the various job roles in an organisation.
Minimum Entry Requirements
– No prior experience is required
– Minimum GCE ‘O’ level with at least 5 passes, or
– Minimum English proficiency equivalent to Employability Skills Workforce Qualifications (ES WSQ) Workplace Literacy (WPL) 4
Methodology
Pre-course work needs to be done before the workshop. There will be project work in between the 2-day workshop. Participants are expected to contribute actively to achieve maximum learning impact.
Certification Obtained
Certificate of Attendance will be issued upon at least 75% attendance.
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