A critical function of a manager involves the understanding of the organisational goals and strategies, and translating these focuses into actionable departmental plans on a daily basis. At the same time, he must be aware of the organisational policies, philosophies, guiding principles and values which direct how his team is to carry out their work. Through the process, the manager will be able to establish a clear direction of where the team is heading, communicate the top priorities for his team to focus on, and engage them on an ongoing basis to better deliver the desired results.
This programme is designed to provide leaders and managers with practical insights, step-by-step guide, and tools which can be used to develop their department strategies and operation plans, identify desired organisational behaviours and governance compliance requirements for their team members to follow, and to lead and influence their team effectively towards attainment of shared team goals.
At the end of the programme, participants will be able to:
- Establish department strategies and operational plans
- Lead their teams effectively to comply with the requirements of organisational policies, philosophies, guiding principles and values
- Provide clear direction and guidance to their teams to drive achievement of team results
- Engage their team members effectively through building of an open, continuous learning and high-performing culture
Outline
1. Introduction to Strategic Management
- How is strategic planning carried out
- How to establish organisational goals and strategies
- How to develop department strategies which align to organisational strategies
- How to identify relevant metrics for measuring performance
2. Developing operational plans
- How to develop an operational plan for your team that aligns to your department strategies
- How to mitigate common risks which affect team performance
3. Developing effective corporate governance
- What is corporate governance and why is it important
- How does corporate governance impact the way teams carry out their work
- How can I lead my team to comply to the governance requirement
4. Providing direction and guidance to teams
- What roles do my team leaders play
- How to engage my team effectively as a leader
- How to build a high performing team
- How to build a learning culture
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| Individual/Non-SME, PR, and SC aged 21-39 years | | MCES, SC aged 40 and above | | SME-sponsored (ETSS)
SC/PR, any age | |
| Up to 50% baseline subsidy | | Up to 70% subsidy | | | |
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* |
| Original Fee | 720.00 | 784.80 | 720.00 | 784.80 | 720.00 | 784.80 |
| After subsidy | 360.00 | 424.80 | 216.00 | 280.80 | 216.00 | 280.80 |
| 90% SFEC disbursement amount (if eligible) | | | | | | |
| 90% payout | – | – | – | – | 194.40 | – |
| Actual cost | – | – | – | – | 21.60 | 86.40 |
| * 9% GST is based on full course fee | | | | | | |
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Grants (if applicable)
Individuals
- SkillsFuture Credit (SFC): Please refer to the following guides on how to claim your SkillsFuture Credit.
Mobile | PC - WSS Funding: Singapore Citizen aged 30 and above, earning $2,500 or less per month are eligible for Training Commitment Award (TCA) of up to $1,000 for courses attained during eligibility period. Click here to find out your eligibility.
- MCES Funding: Singapore Citizen aged 40 and above.
- Post-Secondary Education Account (PSEA): For individuals below 31 years old. Please click here for how to claim your PSEA funds. For the step-by-step guide on submitting PSEA Withdrawal Form, click here.
Organisations
- Enhanced Training Subsidy for Small Medium Enterprises (ETSS): If your business meets SME criteria, you are eligible to enjoy up to 70% in Enhanced Training Support for SMEs (ETSS) for any SC or PR employee that you sponsor for training, on top of baseline subsidies.
- Absentee Payroll: You can now easily apply for absentee payroll through the Enterprise Job Skills (EPJS) Portal. Sponsoring employers of Singapore Citizens aged 30 and above, earning $2,500 or less per month, are eligible for AP at up to 95% of trainee’s basic hourly salary, capped at $13 per hour. Click here for more information.
- SkillsFuture Enterprise Credit (SFEC): Eligible companies can benefit from an additional 90% funding support from their out-of-pocket training expenses. Find out if your company is eligible here.
For more information on all training subsidies for employers: Funding information
For more information on self-sponsored training: Funding information
Ms Kris Loy is a seasoned professional with over 24 years of expertise in HR development, business advisory and consultancy, and adult education. Her multifaceted roles include serving as facilitator, courseware developer, and consultant across training providers. Her recent engagements include contributing to a focal agency in Singapore as an associate assessor, facilitator, and consultant, focusing on inclusive employability. Additionally, she holds an adjunct lecturer position for a Master’s programme at a local university. Kris’ leadership extends further as she assumes the Chair position at Institute for Adult Learning (IAL)’s Adult Education Network (AEN) Special Interest Group, emphasising the importance of critical core skills in the Adult Education and Human Resource Development community.
Kris has extensive experience across various sectors, including education, retail, hospitality, and transport, with a particular focus on supporting the retail sector’s people development through tailored training programmes. Over the past 8 years, she has contributed to more than 40 projects, including business process reengineering, enhancing organisational efficiency and driving transformation.
Certified in ACTA, ACLP, and DACE, Kris also develops WSQ courseware for sectors such as interaction skills and human resources. She holds various qualifications including a Master of Arts in Lifelong Learning and certifications as an IHRP Senior Professional, Certified Career Practitioner, and Singapore Certified Management Consultant. Kris is committed to professional development, serving as a Workplace Learning Specialist, Specialist Adult Educator, AE Mentor, and Career Advisor. Her past roles as a SkillsFuture Mentor and Business Advisor demonstrate her significant impact on SMEs, making her a dynamic leader in HR development, adult education, and consultancy.
