(WSQ) Conducting Performance Discussions Successfully
Daunting as they may seem, performance appraisals are the best times for you and your staff to understand each other better. Learn to work them confidently.
In today’s early childhood and early intervention sector, leaders face rapid changes, rising expectations, and heavier workloads. Building a quality and excellent preschool requires more than strong leadership — it requires a team that is positive, proactive, resilient, and effective in managing daily responsibilities.
This course helps leaders and their teams strengthen individual effectiveness, work together to manage stress constructively, stay organised, and maintain the high standards of education and care expected of them. By combining resilience skills with practical effectiveness tools, leaders can reduce burnout, improve staff retention, and create a sustainable workplace where their teams can perform at their best — ultimately benefitting both staff and children.
Upon completion of the course, the learner will be able to:
Introduction to Self-Care & its Importance to Early Childhood (EC) / Early Intervention (EI) Educators
• Understanding ourselves – Our well-being and need for self-care
• Understanding what is meant by “Self-Care”
• Taking stock of our work nature as EC / EI educators
• Appreciation of importance of self-care and impact to our work-life
Recognising Stress and Appropriate Techniques to Manage Stress
• Distinguish between “good stress” and “bad stress”
• Stress signs or symptoms
• Self-care tools & resources
• Stress management techniques & application
Enhancing Personal Effectiveness to Improve Work-Life Success
• Understanding personal effectiveness and its connection to goal achievement
• Aspects of personal effectiveness
• Strategies and framework to enhance personal effectiveness
Developing and Sustaining Resilience to Recover from Setbacks
• Building blocks – Growth-mindset and Hope Theory
• How associated key beliefs help to build resilience
| Course Dates | Registration Closing Date |
| 26 November 2025 | 11/11/2025 |
| 29 January 2026 | 14/01/2026 |
| 17 March 2026 | 27/02/2026 |
Payment from 1st January 2024 (9% GST applies)
| Individual/Non-SME, PR/SC aged 21-39 years | MCES, SC aged 40 and above | SME-sponsored (ETSS) | ||||
| Up to 50% baseline subsidy | Up to 70% subsidy | |||||
| Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | Without GST (S$) | With GST (S$)* | |
| Original Fee | 390.00 | 425.10 | 390.00 | 425.10 | 390.00 | 425.10 |
| After subsidy | 195.00 | 230.10 | 117.00 | 152.10 | 117.00 | 152.10 |
| * 9% GST is based on full course fee of $390.00. |
Grants (if applicable)
Organisation-sponsored training: Funding information
Self-sponsored training: Funding information
Course Code
TGS-2025055175
Support period:
20 May 2025 to 19 May 2027
Duration
9am to 6pm
1 day (8 hours)
- 1 hour asynchronous e-learning
- 7 hours facilitated workshop
- 1 hour assessment
CPD Hours
9 Hours
Venue
Marina Square or Similar
Funding
WSS/MCES/Absentee Payroll/SFC/SFEC
*SFEC Support End Date: 30-06-2026
Who should attend
— EC and EI leaders who want to build a strong, resilient, and proactive team
— Senior teachers and team members who will work alongside leaders to develop practical skills that maintain well-being, manage stress, and support high-quality teaching and care
— Leaders who have attended Building a High Performing Team for Early Childhood Leaders are encouraged to attend this course together with their team members, so that the whole team can apply resilience and effectiveness skills in practice and strengthen their ability to deliver quality education consistently.
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, videos, self-reflection, group discussions and sharing, experiential exercise, demonstrations, and action planning.
Mode of Assessment
– Case study
– Written assessment
Minimum Entry Requirements
– Professionals in Early Childhood or Early Intervention sectors.
Daunting as they may seem, performance appraisals are the best times for you and your staff to understand each other better. Learn to work them confidently.
Identify skills required of your team leaders, which are aligned to organisational plans and their work, facilitate learning opportunities and coach them for skills mastery.
Have you ever been in the presence of a great leader, been amazed at how they achieved better outcomes and wondered how they do this?
The skill that great leaders have is knowing the right questions to ask, and being able to listen deeply. This will enable the leader to perform well in any situation, effectively communicate with their team and achieve better results across the organization.