TEAM & PEOPLE DEVELOPMENT SERIES
Handling Employee Grievances and Discipline
Workplace grievances may occur as long as there is an employer-employee relationship. Anything that can be deemed as unfair treatment to the employees can be classified as grievances. When not identified and handled amicably, employee morale can be affected, leading to lower engagement level and productivity, and higher attrition as employees lose confidence with the leadership.
Disciplinary action is sometimes necessary so that employees who infringe on workplace rules recognise personal and team accountabilities, which would groom them into true professionals. Grievance handling and disciplinary actions are both challenging aspects of people management, but it has got to be done when the need arises.
This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned around to become opportunities to enhance employee performance.
After the workshop, you will be able to:
- differentiate between grievance and disciplinary situations
- determine and plan the appropriate course of action to take
- resolve the situation with confidence and with positive impact on the team
Course Code/ID: CRS-N-0028058
(for SDF/SFC applications)
9:00 am to 5:00pm
(7 hrs excluding lunch break)
Early bird S$363.80
*Fees are inclusive of 7% GST.
Early bird: 31 Oct 2017
21 November 2017
Royal Plaza on Scotts or similar
SkillsFuture Credit Claimable
EON Consulting & Training Pte Ltd was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.
Reg. No: 201301501N