Handling Employee Grievances and Discipline

Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice, which an employee experiences about his job and its nature, management policies and procedures, and their related matters. Such feelings must be expressed by the employee and brought to the notice of the management and the organisation in accordance with acceptable procedures.

At the same time, and just as important, is the need to correct employees who have broken any established or implied rules and expectations. This helps to establish and ensure a stable sense of integrity and culture in the organisation.


After the workshop, you will be able to:

  • understand the nature of employee grievance
  • follow the appropriate approaches to handle employee grievance
  • understand the nature of employee discipline
  • follow the appropriate approaches to handle employee disciplinary matters
Additional Details
Positive Comments

StatusStatus: Revised Content

Course Code/ID: CRS-N-0028058
(for SDF/SFC applications)

Time9:00 am to 5:00pm
(7 hrs excluding lunch break)

Early bird    S$363.80
Normal        S$417.30
Members    S$321.00
*Fees are inclusive of 7% GST.

Early birdEarly bird:  13 Feb 2018

DateAvailable dates

6 March 2018
16 May 2018
2 August 2018
9 November 2018


Royal Plaza on Scotts or similar

yes, approvedSDF-Approved

yes, approvedSkillsFuture Credit Claimable

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was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.

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