Ms. Susan Fong brings with her more than 20 years of working experience in the field of Human Resource Management and Development. Her experience spans across industries like telecommunications, market research, information technology and healthcare. She was in management positions for various organisations and is an HR advisor, leadership trainer and coach. 

Having been in the role of a Senior HR Practitioner with leadership responsibilities, Susan is able to share and impart her knowledge and experience in areas like interviewing skills, performance management and people management. Her interest lies in leadership, personal and interpersonal development. As a certified facilitator, she has conducted programmes on 7 Habits of Highly Effective People, Leadership Development under Development Dimensions International, Competency-Based Interview, Performance Management and teambuilding retreats. She is also certified as a DISC Behavioural Consultant, NLP Practitioner, Enneagram profiling practitioner and ACTA certified. Some of her clients include Deloitte Consulting, Singapore Medical Group, NUHS, British-American Tobacco, John Wiley and Sons, Maritime Port Authority, Pan Pacific Hotel etc. 

As a HR advisor to organisations, Susan has helped clients to improve on their HR processes like employee engagement, performance management, recruitment, development, staff retention and mentoring so that organisations can hire, develop, motivate and retain employees more effectively. Susan is a Certified Senior Professional with Institute of Human Resource Professionals and Society for Human Resource Management as she upkeeps her professionalism in the field of human resources. 

She is dedicated, passionate and a credentialed Professional Certified Coach with International Coaching Federation. She coaches leaders and individuals across industries and find great satisfaction in journeying with them for their growth and success. Her passion lies in adding value to people and organisations by enhancing people engagement practices. She firmly believes that engaged people are a key pillar to organisational and personal success.