A well-defined competency framework is crucial for aligning employee skills with organisational goals, improving job satisfaction, and driving effective talent management to secure a competitive edge. Learners will be guided through creating a competency framework that enhances workforce capabilities and improve performance that drives talent development and retention.
At the end of the 2-day course, learners will be able to:
- Recognise the importance of competency framework
- Appreciate the components of a competency framework
- Identify and develop competency definitions based on job roles
- Develop proficiency levels and behavioural indicators
Outline
- What is competency framework?
- Uses of a competency framework in talent management
- Alignment of Functional Purpose, Critical Work Functions (CWFs) and Key Roles within Job Family
- Identification of CWFs
- Grouping of key tasks into each CWF
- Identification of Functional Competencies
- Identification of Behavioural Indicators for Functional Competencies
- General descriptor for classification of various proficiency levels
- Alignment of job grade associated with respective proficiency level
Mr William Thien is a consultant and trainer with EON Consulting & Training Pte Ltd (EON), as well as a certified Practicing Management Consultant (PMC, Bilingual in English and Chinese), Certified Productivity Consultant (CPC) and a Certified Workplace Learning Specialist (CWLS). He is an Associate Consultant with the Singapore Productivity Centre (SPC), and a member of the Singapore Productivity Association (SPA). For his related work experience and contribution in the field of human capability development, William was recognised as a Specialist Adult Educator (SAE) by the Institute for Adult Learning (IAL) in 2016 under the AE Professionalisation Scheme. He is also a certified Workplace Learning Specialist (CWLS) with IAL.
William has worked in the shipbuilding, engineering and construction as well as the hotel industries. During his work, he carried a wide variety of portfolios, including recruitment & selection, compensation & benefits, performance management, employee industrial relations and training & development.
He is also the key contributor for ‘The Hands On Guide – Human Resource Manager, Singapore’, ‘HR Letters, Forms and Policies, Singapore’ and co-author of the Singapore chapter of ‘Employment Law Asia’ published by CCH Asia Pte Ltd. He has also been an editorial advisor of the publication People Strategies.
