Smart Decision Making and
Critical Thinking with AI

In today’s fast-moving business environment, professionals are expected to make smart decisions quickly and think critically amid overwhelming information.

Smart Decision Making and Critical Thinking with AI is a high-impact 1-day programme that gives you the thinking tools — and the AI advantage — to excel.

This course blends proven analytical frameworks with cutting-edge Generative AI tools such as ChatGPT and Dola AI (formerly known as Cici). Participants will learn how to break down complex problems, evaluate options strategically, and use AI to accelerate insights, spark creativity, and enhance decision accuracy. The result? Sharper judgment, stronger problem-solving skills, and significantly improved professional performance.

Whether you’re supporting frontline operations or leading a team, this programme equips you with future-ready capabilities to make clearer decisions, solve problems faster, and achieve greater success — powered by human intelligence and AI working together.

After the workshop, learner will be able to:

• Apply core decision-making principles to real workplace challenges
• Interpret and evaluate AI-generated recommendations effectively
• Use GenAI tools to boost decision speed, creativity, and precision
• Build critical thinking into everyday habits and decision workflows
• Analyze issues logically and solve problems with proven frameworks
• Use GenAI to validate reasoning, challenge assumptions, and uncover deeper insights
• Strengthen reasoning using deductive, inductive, and abductive logic
• Overall Capability: Make smarter, faster, more strategic decisions-supported by both analytical skill and AI augmentation

Outline

1. Decision Making

– Principles of Decision Making: Rational, intuitive & creative approaches

– Problem Definition: Exploration, documentation, rationalization

– GenAI for Decision Making: ChatGPT, Dola AI applications & best practices

– Decision Tools: Root Cause Analysis, Mind Maps, Cost-Benefit Analysis, Decision Matrix

– Applied Case Study: Real-world scenario with AI-supported analysis

2. Critical Thinking

– Critical vs Creative Thinking: Core principles & workplace relevance

– GenAI-Augmented Critical Thinking: AI-assisted reasoning, validation & idea exploration

– Traditional Thinking Tools: SWOT Analysis, Fishbone Analysis

– Reasoning & Logic: Deductive, inductive & abductive reasoning frameworks

– Applied Case Study: Group analysis and AI-enhanced problem-solving

Grants (if applicable)

• Union Training Assistance Programme (UTAP):

  NTUC members enjoy 50% unfunded* course fee support for up to $250 each year when you sign up for courses supported under UTAP. NTUC Members aged 40 and above can enjoy higher funding support at up to $500 per year for courses attended between 1 July 2020 to 31 December 2025. NTUC Starter members can enjoy funding support at up to $200 per year. For more information on how to submit UTAP claims, click here.

  *Unfunded course fee refers to the balance course fee payable after applicable government subsidies. This excludes material fees, registration fees, misc. fees etc.

Mr Edwin Li has held various senior management positions in MNCs including Philips Domestic Appliance, Jardines Marketing Services, International Bank of Asia, Chase Manhattan Bank, ManuLife Insurance, CIGNA, MetLife, ACE Insurance, MSIG and Standard Chartered Bank covering markets such as Singapore, Malaysia, Indonesia, India, Thailand, the Philippines, Hong Kong, Macau, China, Korea and Taiwan.

Edwin is enthusiastic to share with his learners his firsthand practical knowledge and experiences that augment academic theories.

With great passion in adult training and engaging learners of all backgrounds, Edwin has a heart for the learners in their classrooms as well as work performance.  He possesses a unique ability to incorporate both Eastern and Western business philosophies and practices that produce paradigm shifting insights.  Learners have greatly benefited from his friendly, approachable and inspiring training style.

Born in Hongkong and based in Singapore since 1990, he holds a Master of Business Administration, a Postgraduate Diploma in Management Studies, a Bachelor of Science in Industrial Engineering, and an ACTA.  He speaks and writes fluent English and Mandarin.