Motivated by her innate passion of helping others achieve their full potential, Ms Chloe Chan has dedicated the last 15 years of her career honing her skills as a learning and development professional, and more recently a certified coach. With enthusiasm, empathy and a commitment to personal growth, she strives to design and deliver initiatives that align employees’ aspirations with organisational objectives.

Chloe is particularly enthusiastic about helping people communicate effectively and adapt their leadership styles to various situations so that they can assume greater responsibilities in their careers. Whether she is coaching children or adults, her goal is to help people unleash their courage to step outside their comfort zone by allowing them to discover their natural talents and improve their skills.

Chloe’s expertise lies in facilitation, coaching and curriculum development. Notably, within luxury hospitality, she has curated impactful training programs, driven cultural transformations, and aided in job role redesigns. Her efforts contributed to the hotel receiving accolades such as the SkillsFuture Employer Award – Gold (SkillsFuture Singapore) and Forbes Five Stars rating (Forbes Travel Guide). These awards are testaments that people are the greatest asset in any company, and how she has helped to foster a culture of trust, collaboration and service excellence in the luxury hospitality environment.

Currently, Chloe is a freelance Learning and Development Consultant engaged by a variety of clients. She is an Associate Trainer with Development Beyond Learning and has been engaged to contribute towards the development of early career professionals from companies including Fidelity (Asia Pacific), Jardines (Hong Kong) and Asia School of Business (Malaysia). She is also an Associate Coach with Collective Change Institute where she has been engaged by both corporate and individual clients to help them achieve their personal and professional goals.