LPM-WSQ – Department Strategy Development and Driving Team Results for Managers

Establishing an Effective Team Direction & Plan to Lead

(SFw) Lead Team Leaders to Develop Business Strategies and Governance Management

Course code: TGS-2019504566

Develop business strategies and operational plans, which are aligned to organisational plans and facilitate a learning environment for enhanced team performance.

Date: 24 & 25 Nov 2021

Status: –

A critical function of a manager involves the understanding of the organisational goals and strategies, and translating these focuses into actionable departmental plans on a daily basis.  At the same time, he must be aware of the organisational policies, philosophies, guiding principles and values which direct how his team is to carry out their work.  Through the process, the manager will be able to establish a clear direction of where the team is heading, communicate the top priorities for his team to focus on, and engage them on an ongoing basis to better deliver the desired results.

This programme is designed to provide leaders and managers with practical insights, step-by-step guide, and tools which can be used to develop their department strategies and operation plans, identify desired organisational behaviours and governance compliance requirements for their team members to follow, and to lead and influence their team effectively towards attainment of shared team goals.

* This course is one of the modules for EON Leadership 4.0 Series.  It is also aligned to the competency modules requirement leading to a full Leadership & People Management (LPM) WSQ qualification.  Please click here for more information.

At the end of the programme, participants will be able to:

  • Establish department strategies and operational plans
  • Lead their teams effectively to comply with the requirements of organisational policies, philosophies, guiding principles and values
  • Provide clear direction and guidance to their teams to drive achievement of team results
  • Engage their team members effectively through building of an open, continuous learning and high-performing culture


1. Introduction to Strategic Management
  • How is strategic planning carried out
  • How to establish organisational goals and strategies
  • How to develop department strategies which align to organisational strategies
  • How to identify relevant metrics for measuring performance
2. Developing operational plans
  • How to develop an operational plan for your team that aligns to your department strategies
  • How to mitigate common risks which affect team performance
3. Developing effective corporate governance
  • What is corporate governance and why is it important
  • How does corporate governance impact the way teams carry out their work
  • How can I lead my team to comply to the governance requirement
4. Providing direction and guidance to teams
  • What roles do my team leaders play
  • How to engage my team effectively as a leader
  • How to build a high performing team
  • How to build a learning culture
Who should attend?
  • Aspiring Professionals, Managers and Executives (PMEs) who have yet to lead a team but are interested to be future-ready for the opportunity
  • Managers who are new to leading teams
  • Existing managers with no formal training in setting department strategies or operational plans within their teams
  • Seasoned managers who wishes to improve the way they set their department strategies or engage their teams towards achievement of team goals

The training programme will be delivered through a combination of e-learning, interactive short lectures, class exercises and discussions, case-studies, guided reflection, role plays and various learning activities to achieve the desired learning outcome.

Mode of Assessment
  • Case study
  • Written assessment
Certification Obtained

Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be awarded a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).

Blended Learning

Duration: 20 hours

  • 14 hours facilitated workshop
  • 4 hours e-learning
  • 2 hours assessment

WSS Funding: Singapore Citizen aged 35 and above, earning $2,300 or less per month
MCES Funding: Singapore Citizen aged 40 and above
Non-WSS/MCES: Singapore Citizens / Permanent Residents who are not eligible for WSS/MCES funding
Absentee Payroll: You can now easily apply for absentee payroll through the Enterprise Job Skills (EPJS) Portal. Click here for more information.

You will be redirected to the Skilleto training management platform. Please log in to or create your Skilleto account to proceed with your registration. Thank you.

More Information on EON Leadership 4.0 Series and LPM WSQ

EON Leadership 4.0 Series is a solutions-based programme designed to equip aspiring and existing leaders and managers in three important leadership pillars (leading with head, heart and hands) in order to excel in the era of Industry 4.0.

EON Leadership 4.0 Series consists of 3 modules as follows:

  • M1 Department Strategy Development and Driving Team Results for Managers
  • M2 Capability Development and Coaching For Managers
  • M3 Conducting Performance Appraisal Discussion Successfully

The Leadership & People Management (LPM) Workforce Skills Qualifications (WSQ) provides a leadership development roadmap for enterprise leaders.

It enables leaders and managers to keep up-to-date with the latest people management trends and practices and allows them to gain formal recognition of their competencies through competency based training within a nationally recognised framework.

LPM WSQ offers 4 qualifications to help individual develop leadership competencies at different levels of leadership:

  • WSQ Graduate Diploma in Organisational Leadership
  • WSQ Specialist Diploma in Leadership & People Management
  • WSQ Professional Diploma in Leadership & People Management
  • WSQ Advanced Certificate in Team Leadership

To achieve a full qualification, you need to complete 8 competency modules comprising 6 core and 2 elective units

Click here for a listing of LPM WSQ qualifications, as well as the core and elective units for each qualification.

This course one of the core units (Vision Leadership – Level 4) for the qualification “WSQ Professional Diploma in Leadership & People Management”

Currently, EON offers the following courses that will lead to the qualification “WSQ Professional Diploma in Leadership & People Management”:

EON will be introducing more courses in due time relating to the rest of the 4 core and 1 elective units leading to the qualification “WSQ Professional Diploma in Leadership & People Management”.

Generally, participants who are certified ‘Competent’ at the end of a WSQ LPM course will receive a Statement of Attainment (SOA).

The SkillsConnect Portal managed by the SkillsFuture Singapore (SSG) will be updated of your SOA records, regardless of where you attended the LPM WSQ course.

Once you have met the requirements for a full LPM WSQ qualification, the SkillsConnect Portal will automatically generate an e-certificate of the LPM WSQ qualification for you to download via the portal.

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