A credit sale does not contribute to profitability until the receivable is collected. More often than not, customers delay payments way past the due dates. The unenviable task of debt collection is normally the responsibility of the accounting and finance department. But are you adequately trained and confident enough in receivable management?
This intensive course prepares you in developing a practical approach to accounts receivable management and builds your confidence in the process.
After the workshop, you will be able to:
- avoid bad debts by adopting prudent credit procedures during pre-Credit Sales
- manage outstanding receivable in post-Credit Sales
- build confidence in handling difficult customers
- improve on the collection of overdue accounts
- Understanding the need for credit sales
- The need for a credit policy
- Credit intelligence procedures
- What fundamental information do financial statements show?
- Extracting more information from financial statements for credit decision making
- Controlling the accounts receivable portfolio
- Why are collections slow?
- Dealing with excuses for non-payment of overdue accounts
- Knowing the red-flags of potentially problematic accounts
- Collection techniques for difficult accounts