Ms Jean Keow is a Practising Management Consultant certified by Singapore Business Advisors and Consultants Council (SBACC) and a WDA certified trainer with the Advanced Certification in Training and Assessment qualifications.
She has more than 30 years working experience in key roles in international companies such as Procter and Gamble, American Express, Diethelm Singapore & Sime Darby covering a cross section of businesses from FMCG to Financial Services to Furniture to Building Materials.
Inspired and motivated by the phrase learnt from her alma mater, the National University of Singapore ‘Knowledge gives freedom to all’, Jean has been on a lifelong quest of acquiring new knowledge and skills. She firmly believes that Training is the true enabler for the progress and sustainability of any organisation. Jean found that Leadership and People Developer are key building blocks that will determine the success of the company. It builds the foundations of start-ups, fortify the organisation in the development phase, drive turnarounds and accelerate growth.
With the entire organisation in tune with its vision, mission and strategy will ensure the achievement of best-in-class results. The appointment of the right talents on the Leadership team and nurturing of the next generations build resilience and sustainability. Jean’s personal experience in having to turn around the Wella Professional business 4 times within 23 years demonstrated how invaluable it is to have a strong and dedicated Leadership Team and there should be no sacrifice on expense to groom talents with the potential to lead.
In today’s environment filled with volatility, uncertainty, complexity and ambiguity, companies need to be more and more customer centric. It is vital that they focus on establishing service excellence not only with their operational processes running smoothly but to deliver high quality products & commendable services. This will prepare companies to venture abroad and compete confidently on the international arena.