HR Analytics: Making Sense of HR Data

Learn to sieve through massive HR data and make use of analytics to process them for greater effectiveness and efficiency in your hiring practices.

Course Code/ID: CRS-N-0044371

As HR professionals, you deal with massive amount of data as part of your work. Leading companies such as Google, Xerox and Wal-Mart have adopted data-driven approach to its people management practices. For instance, Google developed an algorithm to predict candidates with a high probability of success which not only cut down the hiring time but also improve its success rate.

Being able to use analytics to make sense of the data will help differentiate you and the ability to think strategically about people metrics will help you provide senior leaders with data driven insights to support decision making and evaluate the impact of HR investments.

After the workshop, you will be able to:

  • understand data analytics and the possible applications in everyday lives
  • acquire the basic skills and knowledge to apply data analytics to HR context


  • Overview of HR Analytics
    – Common HR challenges that can be answered with analytics
    – Benefits of HR Analytics
    – The Analytics process
  • Linking HR to Business
    – Measures of HR effectiveness vs efficiency
    – Lag & Lead indicators
  • Introduction to basic data analytics method
    – Types of data
    – Types of analytical methods
  • Explore patterns in HR Statistics & Reporting
    – Identification of data sources and metrics
    – Preparing your data
    – Basic trend analysis
  • Presenting Insights
    – Choosing the right visualisation
    – Common pitfalls
    – Creating a HR dashboard

Who should attend?

HR professionals seeking to collect and use quantitative data for decision making.


Participants are guided through the concepts using a combination of lectures, case studies and group discussions. There will be hands-on practice with the use of laptops for some of the exercises.


Ms Kok Yan Siang is a Human Resource Consultant with EON Consulting & Training Pte Ltd. She has an extensive work experience of close to 20 years in the banking and education industries, as well as the public sector. For the last five years, Yan Siang has focused her career in the areas of human capital development, recruitment and selection, compensation and benefits, learning and development, and performance management. Specifically, she has managed the full spectrum of HR operations such as payroll, benefits, job sizing, recruitment, induction, learning & development and performance management; and set up HR policies for salary structure, benefits strategies and talent management. She has also implemented leadership development initiatives like coaching and leadership 360.

Yan Siang holds a Bachelor of Business in Banking and Finance (Second Class Upper Honours) from the Nanyang Technological University in Singapore and is a Certified IT Project Manager. She also holds a Graduate Diploma in Systems Analysis and a Professional Diploma in .NET and Web Services from the Institute of Systems Science, National University of Singapore.

With excellent interpersonal skills, Yan Siang has a proven track record in being able to consistently build strong relationships with government agencies, private companies and business owners at all organisational levels.

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