Handling Employee Grievances and Discipline
Touchy subjects such as employee grievances and discipline tend to raise tension in the workplace. Learn how to handle these delicate matters well.
Course code: CRS-N-0045400
Date: 6 Apr 2021
Status: –
In a contemporary workplace, every level of the workforce requires capable employees to take the lead and set examples as competent and committed employees. Such employees must be properly identified, developed and recognised to help them learn and grow.
These employees have the potential to make a difference in the workplace by making use of their explicit and tacit competencies to demonstrate to other levels of employees the relevance of handling various operational issues.
This approach will also help identify and develop employees for higher responsibilities when opportunities arise, thereby helping the organisation to grow.
After the workshop, you will be able to:
Supervisors, executives and managers who will need to identify and develop special abilities among selected employees to ensure sustainable performance outcomes for the organisation.
Participants are guided through practical steps of the topic with a combination of concept explanations, learning activities, facilitated group discussions, presentations, and experience-sharing.
Mr Victor Kow has more than 38 years of experience in senior management functions, human resource management, training & development, management & leadership development, employee relations information technology management and management consultancy in both the public and private sectors in the Asia Pacific region. He has conducted numerous management training courses and carried various management consultancy work in the Asia-Pacific region in both English and Chinese.
Some of his recent clients include trainees from Ministry of Manpower, Ministry of Defence, Changi General Hospital, National Healthcare Group, National Healthcare Group Polyclinics, National University of Singapore, Lee Kwan Yew School of Public Policy, Singapore Turf Club, Civil Service College and Ong Teng Cheong Institute of Labour Leadership.
Victor is currently designing and conducting training workshops in major areas of management & leadership, human resource management, problem solving and decision making skills and personality profiling and advice. He is also lecturing on subjects in Human Capital Management, Strategic HR Information Management and Strategic Training Needs Identification and Organisational Behaviours.
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Please fill up the spreadsheet and email it to enquiries@eon.com.sg.
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EON Consulting & Training Pte Ltd was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.
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