Effective Accounts Receivable Management


Effective Accounts Receivable Management

Revised outline

A credit sale does not contribute to profitability until the receivable is collected. More often than not, customers delay payments way past the due dates. The unenviable task of debt collection is normally the responsibility of the accounting and finance department. But are you adequately trained and confident enough in receivable management?

This intensive course prepares you in developing a practical approach to accounts receivable management and builds your confidence in the process.

Objectives Outline Additional Details Trainer Grants Positive Comments Objectives

Words from the Trainer: “The training imparts the necessary skills for a more effective accounts receivable management system, in particular, the collection of overdue debts from customers. Situational analysis with numerous practical examples is done through the sharing of my years of working experience.”

After the workshop, you will be able to:

  • avoid bad debts by adopting prudent credit procedures during pre-Credit Sales
  • manage outstanding receivable in post-Credit Sales
  • build confidence in handling difficult customers
  • improve on the collection of overdue accounts
  • Understanding the need for credit sales
  • The need for a credit policy
  • Credit intelligence procedures
  • What fundamental information do financial statements show?
  • Extracting more information from financial statements for credit decision making
  • Controlling the accounts receivable portfolio
  • Why are collections slow?
  • Dealing with excuses for non-payment of overdue accounts
  • Knowing the red-flags of potentially problematic accounts
  • Collection techniques for difficult accounts
Additional Details Who Should Attend?
This course is specially designed for anyone involved in the credit approval, accounts receivable management and overdue debt collection processes. In particular, this course is suitable for credit managers, accounts and finance manager, accounting and finance supervisors, credit assistants, accounts and finance assistants who wish to improve their skills in accounts receivable management and debt collection. Methodology
Participants will be guided through practical steps of the topic with a combination of short lectures, group discussions, worksheet calculations and case studies.

Mr Raymond Ang has had over 35 years of working and training experience in the areas of accounting, finance and statistics. In the area of training, Raymond has conducted public seminars on Credit Management in both Singapore and Malaysia. He also gives lectures on accounting, corporate finance and statistics for universities and educational institutions at the post-graduate, undergraduate and diploma levels.

Raymond holds a Bachelor of Business Administration degree from the University of Singapore, as well as a Master of Applied Finance degree from Macquarie University, Sydney. He enjoys training and sharing his working experience with others, using simple daily analogies to make complex concepts easy to understand.

  1. As a SDF-Approved course, you can claim up to S$14 for this course from SSG.
    For a user guide on how to apply for your SDF claim, please refer to this guide or click here for the full suite of user guides by SkillsConnect.
  2. Use your SkillsFuture Credit! For user guide on how to claim SkillsFuture Credit, please click here.
Positive Comments “I have learnt about the different collection ratios that can be used in my AR collection. The skills learnt will come in handy when allowing a credit application for customers.”
– Finance Executive, W.O.M. Southeast Asia Pte Ltd “I now have a better understanding of AR management, and will be able to handle bad debt customers better.”
– Accounting Specialist, Greene Tweed & Co Pte Ltd “I have learnt how to use financial ratios to analyse the financial position of customers.”
– Finance Analyst, Watlow Singapore Pte Ltd Register StatusStatus:
Course Code/ID: CRS-N-0028039
(for SDF/SFC applications)
Time9am to 5pm
(7 hrs excluding lunch break)
Early bird    S$385.20
Normal        S$438.70
Members    S$342.40
* Fees are inclusive of 7% GST.
Early birdEarly bird:  27 Jun 2019

DateAvailable dates

18 July 2019
7 November 2019
VenueLocation (subject to change)
School of Economics and Social Sciences, SMU or similar

yes, approvedSDF-Approved

yes, approvedSkillsFuture Credit Claimable

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