Ms Audrey Lai has several years of working experience in the public and private sectors: corporate training, education, accounting, project management and banking.  She brings with her a wealth of experience working with diverse groups of people, and in different environments and work cultures.  For the past 15 years, she has been a corporate trainer, specialising in business communication and English language training.  She has designed and delivered business communication courses to corporate executives from different levels.  These courses range from business correspondences (emails, letters and minutes), grammar for business English, proofreading and editing to dictionary skills for speaking and writing.

As a believer of life-long learning, she has in-depth understanding of adult learning issues and is always ready to encourage participants to adopt an open and a learning attitude.  She enjoys working with participants from diverse professions and facilitating group participation to enhance their business English skills.  She brings learning to life, and many have benefited from her subject knowledge, interactive approaches, hands-on tasks and practical examples in the programmes she conducts.

She holds a Master of Education (English Language) from the Nanyang Technological University, a Bachelor of Arts and a Diploma in Management Studies.  She also has a Certificate in Teaching English as a Second Language (TESL) and an Advanced Certificate in Training and Assessment (ACTA).


“She was knowledgeable and able to maintain a good level of interaction with the participants.”

- SAD (Finance), Supreme Court of Singapore

“She’s very professional and knowledgeable in this field of study. She’s very friendly and patient too!”

- Executive, Chinese Development Assistance Council

“She’s approachable and able to help us relate to topics with examples from daily encounters.”

- Front Office Manager, Moevenpick Heritage Hotel Sentosa

"She gave good examples, showed us how and where to find out more from other sources, and encouraged us to continue to learn English and practice more."

- Senior HR Officer, Fluidigm Singapore Pte Ltd

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Explaining concepts, imparting skills, sharing ideas, encouraging life-long learning – so that you will be motivated to explore, learn and improve, and to enjoy the learning journey too.

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EON Consulting & Training Pte Ltd was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.

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