TEAM & PEOPLE DEVELOPMENT SERIES

Setting KPIs & Goals for Effective Job Performance

KPIs and goals setting is with the end in mind.  Most organisations practice some degree of management by objectives (MBO), some call it strategic thrusts, some call it strategic pillars, some are driven by corporate vision, mission and strategy; yet other organisations adopted variations of the balance scorecard model.  Regardless of which business model, management and employees must be equipped with the skills to set clear and aligned key performance indicators and individual staff goals.

From the employee point of view, the connection between their goals, performance and rewards must achieve what is known as the "line of sight" principle.

This workshop will help participants to align understanding of the strategic planning process, use of terminology, the quality of written KPIs and goals, as well as alignment between organisation, departmental and individual KPIs and goals.  It will also provide the necessary soft skills to guide supervisors and managers to lead their team towards successful goal achievement.

Objectives

After the workshop, you will be able to:

  • appreciate the strategic planning process
  • identify relevant and important KPIs
  • align yourself with corporate KPIs and individual accountabilities
  • write clear and SMART goals
  • guide your staff to achieve the goals
Outline
Additional Details
Trainer
Grants
Testimonials

StatusStatus: CONFIRMED

Course Code/ID: CRS-N-0028049
(for SDF/SFC applications)

Time 9:00 am to 5:00pm
(7 hrs excluding lunch break)

Early bird    S$395.90
Normal        S$449.40
Members    S$353.10
*Fees are inclusive of 7% GST.

Early birdEarly bird:  9 Nov 2017

DateAvailable dates

1 December 2017
2 March 2018

VenueLocation

Royal Plaza on Scotts or similar

yes, approvedSDF-Approved

yes, approvedSkillsFuture Credit Claimable

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