COMMUNICATION SERIES

Effective Workplace Communication

“Work is easy, it is the people that is the problem!”. If this is how you feel in the workplace, an area to explore and improve is communication.

We know communication is important yet many a times work becomes challenging due to miscommunication, misunderstanding and vague communication with one another.

This is an excellent workshop for you if you are looking for simple and practical ways to improve your communication at the workplace.

Objectives

After the workshop, you will be able to:

  • understand and appreciate the purpose and value of communication
  • identify 4 communication styles; strengths and weaknesses
  • communicate effectively with people of different communication styles
  • create the 'zone' for effective communication
  • use the appropriate communication tool in the workplace
  • manage a 'gossip moment' without getting into trouble
  • deal with difficult conversations confidently
Outline
Additional Details
Trainer
Grants
Testimonials

StatusStatus: -

Course Code/ID: CRS-N-0028017
(for SDF/SFC applications)

Time9:00 am to 5:00pm
(7 hrs excluding lunch break)

Early bird    S$363.80
Normal        S$417.30
Members    S$321.00
* Fees are inclusive of 7% GST.

Early birdEarly bird:  15 Nov 2017

DateAvailable dates

6 December 2017
20 March 2018
27 June 2018
12 September 2018
30 November 2018

VenueLocation (subject to change)

School of Economics / School of Social Sciences, Singapore Management University (SMU), 90 Stamford Road

yes, approvedSDF-Approved

yes, approvedSkillsFuture Credit Claimable

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